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Service Unavailable #21

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stgu1509 opened this issue Apr 23, 2019 · 1 comment
Closed

Service Unavailable #21

stgu1509 opened this issue Apr 23, 2019 · 1 comment

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@stgu1509
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Hello, this is Steven Guard from the University of Colorado Boulder. I am currently trying to run PHOTON using the tutorial dataset, but am unfortunately getting the following error:

b'\n\n<title>503 Service Unavailable</title>\n\n

Service Unavailable

\n

The server is temporarily unable to service your\nrequest due to maintenance downtime or capacity\nproblems. Please try again later.

\n

Additionally, a 503 Service Unavailable\nerror was encountered while trying to use an ErrorDocument to handle the request.

\n\n'

Is the server truly down at this moment, and if so when is it expected that this will be resolved?

@jdrudolph
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Hi Steven,
I can't tell you when ANAT (the web service PHOTON is relying on) will be available again. Did you try again these days? Otherwise please consider trying their Cytoscape plugin and contacting the authors of ANAT directly.

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