Install from web not connecting

[Webdongle]

Steps to reproduce the issue
Navigate to Extensions >>> Manage ... Install from web (tab)

Expected result
Extensions display

Actual result
Message says
"Can't connect to the Joomla! server. Please try again later. "

[mbabker]

IFW isn't maintained as part of JED. Server issues should go to https://github.com/joomla/install-from-web-server and plugin issues to https://github.com/joomla-extensions/install-from-web-client.

[Webdongle]

I don't know if if it is a server issue or a plugin issue. It's been reported so it's up to you devs to sort iit out. very time I post an issue I get passive aggressive shite and the bloody run around.

[anibalsanchez]

@Webdongle please, follow the issue here: joomla-extensions/install-from-web-client#56

[Webdongle]

@anibalsanchez that thread appears to be related to using chrome? I used firefox

[anibalsanchez]

Please, describe the issue there. I'm finding that it seems to be a https/http issue.

[Webdongle]

@anibalsanchez I have already reported it in two places and been told they are the wrong places. I am out of this now.

[mbabker]

I have already reported it in two places and been told they are the wrong places

That's an unfortunate side effect of there being so many repositories for different parts of Joomla (be it the CMS itself, decoupled extensions, or joomla.org related things), and GitHub's beta for moving issues across repositories is broken so that's not useful for an admin to move an issue to the right spot.

Look, I have no problem fixing an issue. Hell, I'll even clock out from work and put an hour in here if it helps fix a problem. But based on what you've posted thus far in the forum, in this issue, and in the CMS repository's issue, there is nothing usable to debug and address whatever problem you're having. Support is a two-way street, you need to provide the info needed to address an issue; just saying "it's broken, you need to fix it" isn't going to help anything. Especially as myself and others are not having any problems with the plugin. So the onus is on you, if you want help getting whatever problem you're having fixed then you need to work with us otherwise I have paying clients with issues needing attention.

[toivo]

Cross posting here:

Just confirming that the URL in the request for the Install from Web dashboard works all right in Chrome v72.0.3626.121 and fails with two CORB messages in Firefox v66.0.2 but there is no report about mixed content:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://appscdn.joomla.org/webapps/index.php?format=json&option=com_apps&view=dashboard&product=Sm9vbWxhIQ==&release=My45&dev_level=NA==&list=grid&pv=Mi4wLjA=. (Reason: missing token ‘x-csrf-token’ in CORS header ‘Access-Control-Allow-Headers’ from CORS preflight channel).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://appscdn.joomla.org/webapps/index.php?format=json&option=com_apps&view=dashboard&product=Sm9vbWxhIQ==&release=My45&dev_level=NA==&list=grid&pv=Mi4wLjA=. (Reason: CORS request did not succeed)

[Webdongle]

@mbabker thanks for that but it looks like a catch 22. If I knew what was wrong then I would say. But unfortunately all I know is the error message that I get.

[mbabker]

Like I was saying in the CMS repo issue, check your browser console. I just dusted off Firefox and checked it and am hitting the same problem now, and it looks to be the same cross-origin request issue in joomla-extensions/install-from-web-client#56

[toivo]

Chrome v73.0.3683.86 on a different Windows 10 machine works all right, too. The remote website has a valid SSL certificate, issued by cPanel, Inc.

[toivo]

Same website and Microsoft Edge works all right but Internet Explorer 11 fails.