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Cannot find user while using /track #6

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cimo95 opened this issue Oct 18, 2023 · 1 comment
Closed

Cannot find user while using /track #6

cimo95 opened this issue Oct 18, 2023 · 1 comment
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bug Something isn't working

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@cimo95
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cimo95 commented Oct 18, 2023

Describe the bug
I have tried to track a user @ReiKitsukano but it result that FBK cant find this user.
I have tried using many possible ways like manually specify site and using /usetrack, etc

Expected behavior
FBK should be find this user since the profile is public

Screenshots
image

Did the error occur on the publicly hosted version of the bot?
Yes

@cimo95 cimo95 added the bug Something isn't working label Oct 18, 2023
@kabiiQ
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kabiiQ commented Oct 18, 2023

More broadly, the Twitter tracker had a main component not working in general. This will happen, as Twitter is difficult to access nowadays and the feature pretty randomly requires manual intervention (when Twitter changes something internally or our tokens get shut down).

Thanks for the report. Despite more servers using this feature than ever before, I haven't been having people report issues lately for some reason (used to receive fairly quick questions on Discord). Though I think people are being patient since Twitter is a challenge nowadays, I still need to know as I'm not staring at it lol. I may need to find some way to notify myself when errors increase for next time, but I don't have anything for that currently.

It should be back online now.

@kabiiQ kabiiQ closed this as completed Oct 18, 2023
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