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.ViewedProduct
event does not show up as 'Viewed Product' in dashboard
#124
Comments
I notice Android has this same behavior, so maybe it is intentional for some reason. |
Hey there! Sorry for not getting back to you yesterday. We are looking into this and will get back to you soon. |
As a workaround for now do you mind using the Custom Event option for now with the correct event name. We will likely issue an SDK update soon with fixes for this and the added to cart event you reported. Sorry for the inconvenience! |
Thanks for the reply. No problem! I'm just trying to figure the system out still and how it all interconnects. So your guidance alone is super helpful. |
This issue is stale due to inactivity. Please let us know if you are still encountering issues, otherwise this issue will automatically close in 10 days. |
This issue has seen no updates in the past 14 days and will now be closed. Please open a new issue if you wish to report an update. |
An update: we had an internal mixup about naming conventions, and will be rolling out a fix to both SDKs that will correct some event names. We will close this once the release is available. In the interim, the workaround is as Noah said to use |
Hello again, we are rolling out a two-phased fix to this problem in both SDKs. There will be a minor release, Android SDK: |
Description
When sending the
.ViewedProduct
event, it shows up in the dashboard as a new duplicated '$viewed_product' event instead of the canonical 'Viewed Product' event. I assume this is the case for other events as well, though I'll check more soon. I'll also try out version 2.3.0 since it was just released.This is obviously pretty bad, since it bifurcates analytics data and muddies up one's whole dashboard setup.
Checklist
main
branch of this package.Expected behavior
Events sent from the iOS SDK appear with normalized names like 'Viewed Product' in the dashboard so that they integrate with the events from other surfaces.
Actual behavior
Events sent from the iOS SDK appear as dollar sign-prefixed snake case names like
$viewed_product
in the dashboard.Steps to reproduce
.ViewedProduct
event from the iOS SDK.The Klaviyo Swift SDK version information
2.2.1
Destination operating system
iOS 17
Xcode version information
15
Swift Compiler version information
No response
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