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Issues Connecting to Instance #20

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cfrandsen09 opened this issue Jan 22, 2019 · 2 comments
Closed

Issues Connecting to Instance #20

cfrandsen09 opened this issue Jan 22, 2019 · 2 comments

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@cfrandsen09
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I'm having troubles connecting to my Looker instances with gzr. I was successfully able to connect to our trial Looker instance, but our companies instances I keep getting the following error:
ERROR: Connection Failed. Did you specify the --no-ssl option for an ssl secured server?
I include --no-ssl when I try to connect and get the same error. Any suggestions on what the connection problem could be and how to fix it?

@drstrangelooker
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Does the instance have an fully valid ssl certificate? If it is a self signed certificate you will need to use the --no-verify-ssl switch.

@cfrandsen09
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We figured out the issue. It was actually an issue with the way our ports were set up so it wasn't able to access the API. Thanks for the help though!

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