Aktive insulin delivery cant be seen on Loop caregiver

[alin6701]

Describe the bug
We went to a vacation all of us outside of our country and that time we could not able check Loop caregiver remotely due to internet connection after returned back to home suddenly active insulin got lost though nightscout also on our Phones but our daughter Phone is working without any issue

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To Reproduce
github-recovery-codes.txt

Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
A clear and concise description of what you expected to happen.
github-recovery-codes.txt

Screenshots
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Phone

• Hardware: [e.g. iPhone XS] our daughter Phone is iPhone XS Max and ours 14 pro Max
• OS Version: [e.g. iOS 12.0.1]

Loop Version

• Version Number: [e.g. 1.9.2] ours v3.2.3 (57)
• Repo: [LoopKit/Loop, Katie, etc] Loop

CGM

• Device: [e.g. Dexcom G6] g6
• Manager app: [e.g. Dexcom App, Spike]dexcom app ana Loop main Phone and our app is Loop caregiver

Pump

• Manufacturer: [e.g. Medtronic] omnipod dash
• Model: [e.g. 723] dash
• Firmware version: [e.g. 2.3A 1.1 0B 0B] 4.10.0
  

Additional context
Add any other context about the problem here.

[marionbarker]

Please remove your github recovery codes. Those need to be kept private.
Please follow these directions for asking for help. Sounds like you have a combination problem with Nightscout and LoopCaregiver.

• https://loopkit.github.io/loopdocs/intro/loopdocs-how-to/#how-to-ask-for-help

[marionbarker]

Oops - hit return too soon. I would suggest zulipchat is the best place to post, but first review this page. It contains specific troubleshooting steps.

• https://loopkit.github.io/loopdocs/nightscout/remote-errors/

Please close this issue - this should be saved for reporting problems or requesting new features for Loop.