Cannot log in to Epic Games Store #4869
Comments
|
The google window now pops up, but I can't get very far into it. First of all, when opening it, the window appears gray at first, and only renders properly after resizing it slightly. Before resize: After Resize: Then, after entering email, clicking the next causes the screen to freeze, similar to signing into Epic directly. Log of above (note the webkit error that appears after lutris is already closed): |
|
If you hit enter while still in the text box, however, you can get to the next screen. However, it won't let you type the password or respond at all.
On precisely one occasion, it actually did let me type my password! However, on hitting enter, it still froze. Log of these runs (I tried a few times to replicate being able to type, to no avail, which is why it's quite a bit longer. I'm not sure which one was the one where it actually let me type.): |
|
As for issue #4853, I looked at the conversation and am having some trouble parsing it. I see some stuff about dark mode? I'm not actually using lutris's dark mode, I'm using the |
|
Ok, it now seems that both methods of authentication are running into the same problem. The similarity with #4853 is related to the Portal service Although, they are slightly different. One is timing out while the other can't find the service at all. I'm not able to reproduce either bug on fresh VMs of Arch and Kubuntu 20.04 |
|
There's also this error:
Not sure what to make of that, I suspect it's a side effect of the bug you are seeing, not the cause. |
|
I am also seeing this bug. I could previously log in, until recently. I have the exact same behavior as @PatientAllison. When I try to log in, the spinny wheel just spins forever. I can log in to all other services. |
|
Actually no, @PatienAllison is right, the wheel doesn't just spin, it starts to spin and the window freezes.
|
|
Since we're allowing 2 version of WebKit2 (4.0 and 4.1) could it be that the older version no longer works? |
|
I force-uninstalled each of them (both of them are dependencies for several packages I have installed) one at a time and tried logging in, same behavior with each one. I also have webkit2gtk-5.0 installed as well, could that be messing with anything? Right now |
|
Welp, just uninstalled 5.0 and just left 4.1 and 4.0, still same behavior. |
|
Since it's just the freeze now, I'll close this as duplicate of #4783 |
|
I'm confused. Trying to log in via google still crashes Lutris. |
|
yes, you're now running into the same crash when using both email or google to log in. before that, Google auth used to crash in a different way, |
|
I'm curious, why would what graphics driver you're using affect logging in? It would make sense if it was causing issues with the games themselves, but just a login? |
|
I've been able to log in on this exact graphics driver before. It was a Lutris update that broke things. I guess I can try to bisect the problem and see if I can find a bad commit/set of commits. |
|
So, I've found the bad package and the first bad package version, now I need to manually bisect it. It's |
|
Well, I can't bisect anything, because all the good versions fail to
compile, there's a patch in the current upstream Arch PKGBUILD to fix
compilation errors, but that patch doesn't work on the older versions, and
I tried with gcc12, but no dice. So I'm kind of stuck at an impasse here,
unless there's any suggestions.
…On Sun, May 28, 2023 at 1:48 AM PatientAllison ***@***.***> wrote:
I'm curious, why would what graphics driver you're using affect logging
in? It would make sense if it was causing issues with the games themselves,
but just a login?
—
Reply to this email directly, view it on GitHub
<#4869 (comment)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AM5Y3343FASHUKCJTVDWRV3XILRMVANCNFSM6AAAAAAYLO555M>
.
You are receiving this because you commented.Message ID:
***@***.***>
|
|
I posted a script here #4783 (comment) to demonstrate the issue. When using newer versions of Webkit2gtk, the issue is fixed. |
|
disabling WebGL fixes the issue! |
Bug description
Two possible workflows:
Attempt to log in directly via Epic Window
Attempt to log in with an external service such as google (all of them give the same result)
Neither work
How to Reproduce
Direct via Epic:
lutris -dVia external service:
lutris -dExpected behavior
Direct via Epic:
Sign into Epic
Via external service:
External service window should load
Log output
System Information
Media (optional)
Frozen epic window (note that I have redacted my email and password)
Grey window when trying to open external service (closing the "Loading..." window crashes lutris with a segfault)
Checklist:
The text was updated successfully, but these errors were encountered: