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Wrong translation in checkout and minicart and error "Unable to save shipping information. Please check input data." #12348

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matin73 opened this issue Nov 19, 2017 · 6 comments
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Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update

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@matin73
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matin73 commented Nov 19, 2017

Preconditions

Upgrade Magento 2.1.9 to 2.1.10
PHP 7.0.25
MySql 5.7
Magento2_German_LocalePack_de_DE from https://github.com/splendidinternet/Magento2_German_LocalePack_de_DE
Plesk Web admin edition with include path .:/opt/plesk/php/7.0/share/pear

Steps to reproduce

Running Magento 2.1.9 everything ok. Uprading to 2.1.10 occures strange/wrong behaviour in checkout and minicart.

Expected result

Minicart and checkout page should show german translations, but shows default english.

Actual result

Magento is only showing in minicart and checkout page english (default) translations (all other translation are correct in german). Also an error message is shown on checkout page: "Unable to save shipping information. Please check input data."

Changing include path in plesk to "." (s. scrrenshot) seem solving problem. I think there was some changing in mangento 2.1.10 for ajax including scripts which causes this error?
include

Strange behaviour, because if I am running a copy of shop in subdirectory, translations is shown correct and no error is shown concernin saving data.

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Nov 19, 2017
@matin73
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matin73 commented Nov 20, 2017

hm ... very strange. Problem with error message is shown on checkout page: "Unable to save shipping information. Please check input data." still here next day. If i clear all caches on browser and cookies message is gone. Until next day, then error message is here again.

@magento-engcom-team
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@matin73, thank you for your report.
We were not able to reproduce this issue by following the steps you provided. Please provide more detailed steps to reproduce or try to reproduce this issue on a clean installation or latest release.
Plese check this pack
https://www.mageplaza.com/magento-2-german-language-pack.html
See

german1_0871280975

german2_0891264975

german3_0921280985

@magento-engcom-team magento-engcom-team added Progress: needs update Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed labels Nov 20, 2017
@cytracon
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Had the same problem. That
https://mage2.pro/t/topic/4524/2
fixed it for me.

@matin73
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matin73 commented Nov 20, 2017

Problem is not extension of translation. problem is include path which is set by plesk web admin. magento2 seems changed somewhere calculation inlcude path which causes error on plesk

@magento-engcom-team
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@matin73 , thank for you respons. Please check this problem on clean installation.

@magento-engcom-team
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@matin73, we are closing this issue due to inactivity. If you'd like to update it, please reopen the issue.

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Labels
Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update
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