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Salable Qty=0 still showing on list pages #21218

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farrukhk opened this issue Feb 14, 2019 · 12 comments
Closed

Salable Qty=0 still showing on list pages #21218

farrukhk opened this issue Feb 14, 2019 · 12 comments
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Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed

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@farrukhk
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Precondition
(1) Magento Commerce 2.3.0
(2) PHP 7.2

Steps to reproduce (*)
(1) Add a product having stock 1
(2) Buy the same product by placing an order.
(3) The order will show in processing and you will notice that product Quantity is shown as 1 while the salable quantity is shown as 0.
(4) In catalog/inventory "Display Out of Stock Products=No

Expected result (*)
(1) Product should be removed from list pages as it is not available for sale.

Actual result (*)
(1) Product is not removed from list page. It should be removed from list page as it is not available for sale anymore.
(2) When we click on the product shown on the list page to visit the product detail page, product is shown as out of stock.

@magento-engcom-team magento-engcom-team added the Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed label Feb 14, 2019
@magento-engcom-team
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Hi @farrukhk. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@farrukhk do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@ghost ghost self-assigned this Feb 14, 2019
@magento-engcom-team
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Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • Next steps are available in case you are a member of Community Maintainers.

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@ghost
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ghost commented Feb 14, 2019

Hi @farrukhk thank you for you report, this issue has already fixed in 2.3-develop branch and will be available on 2.3.1` release

@ghost ghost closed this as completed Feb 14, 2019
@farrukhk
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Hi,
Is there a temporary workaround for this?

@farrukhk
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Hi,
I just upgraded to 2.3.1 Commerce and I can still see the issue and it is not resolved. Can you confirm if this was fixed in the new release of commerce edition.

@dbkab
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dbkab commented Apr 23, 2019

hey @farrukhk, any update on the issue you described? I am experiencing the same problem and can't seem to find any solution.

@farrukhk
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hey @farrukhk, any update on the issue you described? I am experiencing the same problem and can't seem to find any solution.

Hi,
No fix for this. They say that this is supposed to be that way only. They do not plan to fix it. We have Commerce Edition and no support so far. Our customers are going crazy as they see out of stock products i.e. salable=0 on list pages.

@pknap
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pknap commented Nov 7, 2019

@magento-engcom-team give me 2.3-develop instance

@magento-engcom-team
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Hi @pknap. Thank you for your request. I'm working on Magento 2.3-develop instance for you

@magento-engcom-team
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Hi @pknap, here is your Magento instance.
Admin access: https://i-21218-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@simonrl
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simonrl commented Nov 22, 2020

Why has this issue been closed? Is this fixed in any version? Doesn't look as if it were.

@khnaim
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khnaim commented Nov 30, 2021

hey @farrukhk, any update on the issue you described?

This issue was closed.
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