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"Apply discount to Shipping Amount" disabled for "Fixed amount discount for whole cart" action #24422
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Hi @drabikowy. Thank you for your report.
Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:
For more details, please, review the Magento Contributor Assistant documentation. @drabikowy do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?
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Hi @engcom-Bravo. Thank you for working on this issue.
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✅ Confirmed by @engcom-Bravo Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself. |
Hi @sudheers-kensium. Thank you for working on this issue.
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@magento give me 2.3-develop instance |
Hi @sudheers-kensium. Thank you for your request. I'm working on Magento 2.3-develop instance for you |
Hi @sudheers-kensium, here is your Magento instance. |
@magento give me 2.3-develop instance |
Hi @webkul-deepak. Thank you for your request. I'm working on Magento 2.3-develop instance for you |
Hi @webkul-deepak, here is your Magento instance. |
I found that it was intentionally removed in version 2.2.9 and 2.3.2 |
Please give me more details regarding why this specific combination was disabled. |
Would be also interesting for us. It is a big problem because we are using this functionality in magento 1. Will it be fixed soon? |
Throwing my two cents in: This is also causing a problem for us. @magento-engcom-team any idea why this was included? Referencing internal tickets is useless to the community. |
Issue MAGETWO-96403 was closed as NOT A BUG. Here is the description: Discount for shipping amount does not applied in case of fixed amount discount for whole cart Steps to reproduce:
Actual result:
Expected result:
The issue is not a bug. "Apply to shipping" is designed for percentage discounts. Fixed discounts are applied correctly. - the documentation should be updated to clarify this case |
Currently (and it was possible before), there is no way to give coupons to clients which would apply to the whole amount, so the following scenario won't work:
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@sivaschenko Your answer is not clear to me as well. The above example shows that this case should be covered like it was before. Our real example with this option restored looks like this:
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Hi @madhu-ranosys. Thank you for working on this issue.
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@krzksz @drabikowy Looks like the internal issue was describing a different scenario - double discount (that was identified as not a bug) - my comment was only sharing the requested internal issue description and decision. I'd agree that an admin should be able to apply the fixed discount amount to shipping, however, looks like the expectation is that the fixed discount is applied to whole cart (including shipping) - that's why the "Apply to Shipping" switch may not be necessary. If the fixed discount amount is not applying to shipping - my understanding - that is a bug and it should be fixed. @tkacheva could you please take a look at this issue and confirm the expected result? Is that a switch and calculation issue or just calculation issue? |
@magento give me 2.3.3 instance |
Hi @drabikowy. Thank you for your request. I'm working on Magento 2.3.3 instance for you |
Hi @drabikowy. Thank you for your report and collaboration! The issue was fixed by Magento team. The fix was delivered into
The fix will be available with the upcoming |
Preconditions (*)
Reproduced on Magento 2.3-develop;
Steps to reproduce (*)
Expected result (*)
I am able to turn ON "Apply to Shipping Amount" option in action tab.
It should be possible according to documentation (https://docs.magento.com/m2/ce/user_guide/marketing/price-rules-cart-create.html):
Actual result (*)
"Apply to Shipping Amount" switcher Is disabled
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