Errors in the exception.log file when importing products with images.

[soleksii]

Preconditions (*)

1. Magento 2.4-develop
2. Php 7.4
3. Mysql v 8.0

Steps to reproduce (*)

1. Create Simple product with image;
2. Go to Admin -> System -> Export;
3. Select Products from the Entity Type dropdown and click on the Continue button;
4. Run php bin/magento cron:run and download exported file;
5. Open the file and make any changes ( change name for example);
6. Save file;
7. Go to Admin -> System -> Import;
8. Fill all required fields;

9. Select edited before File to Import and click on the Check Data button;
   ✔️ File is valid!
   

10. Click on the Import button
    ✔️ The product was successfully updated

11. Go to var/log/exception.log file

Expected Result:

No errors in the exception.log file if the path is present in the file system.
If the file doesn't exist, the user should have a warning/error on the importer (admin panel) highlighting the problem.

Actual Result:

File 'var/import/images//t/e/test.jpg' was not found or has read restriction.

[2020-11-18 20:33:09] main.CRITICAL: File 'var/import/images//t/e/test.jpg' was not found or has read restriction. {"exception":"[object] (Magento\\Framework\\Exception\\LocalizedException(code: 0): File 'var/import/images//t/e/test.jpg' was not found or has read restriction. at /var/www/html/magento24/app/code/Magento/CatalogImportExport/Model/Import/Uploader.php:293)"} []

The user has not received or seen any errors on the importer.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @stoleksiy. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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@magento give me 2.4-develop instance - upcoming 2.4.x release

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Please, add a comment to assign the issue: @magento I am working on this

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[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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  Details

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• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

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[magento-engcom-team]

✅ Confirmed by @engcom-Delta
Thank you for verifying the issue. Based on the provided information internal tickets MC-39184 were created

Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[Lunaetic]

@magento I am working on this