Customers that have unsubscribed to the newsletter in the time span from when the queue was created and the actual sending of the newsletter still receive newsletters

[victortodoran]

Preconditions (*)

1. Latest Magento install 2.4-develop

Steps to reproduce (*)

1. Subscribe 2 customers to newsletter
2. Confirm their subscription
3. Create a newsletter queue that is to execute after a few minutes (say 5 for example)
4. Unsubscribe one of the customers (before the queue executes)

Expected result (*)

1. Only the subscribed customer receives the newsletter email

Actual result (*)

1. Both customers receive the newsletter email.

Additional comment

Due to harshness of GDPR laws and the sometimes enormous fees I'm marking this is S0 in my book.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @victortodoran. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

Please, add a comment to assign the issue: @magento I am working on this

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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Add label Issue: Confirmed once verification is complete.

• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Bravo]

Hello @victortodoran

Thank you for your report.

We Confirm that the issue is reproducible on the latest 2.4-develop. The Unsubscribed Customer still receives a Newsletter.

[magento-engcom-team]

✅ Confirmed by @engcom-Bravo
Thank you for verifying the issue. Based on the provided information internal tickets MC-40885 were created

Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[m2-assistant]

Hi @engcom-Charlie. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
• 2. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
     - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

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[gabrieldagama]

Hi @victortodoran. Thank you for your report.
The issue has been fixed in #32186 by @engcom-Charlie in 2.4-develop branch
Related commit(s):

• 35468fcf492f78ce46a31b92be4fb5cd2f0ae9d5
• 23bfcdd84291ed84ebb6c06d820a92cd57116039
• d594fa7b706d83086e0a1cd04a5fbd2523603744
• 0ecec5dba5dda7d3071e312d25d971a053e3891f
• d98dc43b7d99529467afd6e2b618313b870d5e23
• ec464f5e65022602b14dbf790466d7a6ee205937
• 64066c41903c9c0fb20f75e527a1e8c5505fc9b5
• f3c3a1db9c04c7dc811d8518ff7413465fc1ad1d

The fix will be available with the upcoming 2.4.3 release.