unsubscribe link doesn't work anymore

[LeoNun]

Hello, I´m having an issue since I installed magento 2.4, and now still have the problem in magento 2.4.2-p1. The unsubscribe link doesn't work in the newsletter since magento 2.3.5.

The unsubscribe link for both is the same, {{var subscriber.getUnsubscriptionLink()}}

When I check over the unsubscribe link in a newsletter sent with magento 2.4.2 I get a blank page, as it fallows:

Before in magento 2.3.5, a link was generated to unsubscribe, as:

I've found some people with the same issue but nothing in concret to solve the problem.

Is this a bug already reported? Any solution?

Please find more details about the issue below:
#33310 (comment)

Best Regards,
Leonel Nunes

[m2-assistant]

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[m2-assistant]

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[LeoNun]

Hello,
I can confirm that the problem of the customer edit page is fixed, so it displays as it showld but the unsubscription doesn't work.

Best regards,
Leonel Nunes

[engcom-November]

Verified the issue on latest Magento version 2.4.2 and the issue is reproducible.
Blank page is displayed in the news Letter. Unsubscribe link is not getting displayed.
Preconditions:
Email configuration is setup on Magento (Ex: SMTP Gmail configuration)
Steps to reproduce:

1. Magento Admin -> Customers -> All Customers -> Edit the Customer -> News Letter -> Subscribe to NewsLetter and save
2. Marketing -> News Letter Template -> Add new template
3. Marketing -> News Letter Template -> Actions -> Queue News Letter - edit and Save News Letter
4. News Letter should be triggered to the Customer email ID. If not triggered, run magento cron job: sudo php bin/magento cron:run, emails would be triggered automatically after running cron.
   Issue: Blank page is displayed in News Letter email. Unsubscribe link is not displayed for any of the below configurations:

[LeoNun]

Hello,
thank for the confirmation, I will wait for an hot fix for this issue.

Best regards,
Leonel Nunes

[SilinMykola]

@magento I am working on this

[LeoNun]

Hello,
is this solved in magento 2.4.3 ?

Best regards,
Leonel Nunes

[shane-clickingmad]

Hello,
is this solved in magento 2.4.3 ?

Best regards,
Leonel Nunes

Doesn't appear so no

[grassst]

Hi!
I have the same problem with 2.4.2-p1. I will verify it in 2.4.3...
Does anybody know a workarround?

Thank you!

Best regards,
Stefan

[LeoNun]

Hello,
actually Mr. SilinMykola fixed the problem, at list it works since I've implemented is fix and the unsubscribtion is now working.

Check https://github.com/magento/magento2/pull/33753/commits

Best regards,
Leonel Nunes

[rachel-dale]

Has anyone resolved this? I have tried a few different codes but the link never appears in the email

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.magento.com/browse/AC-2509 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Alfa. Thank you for verifying the issue.
Issue Available: @engcom-Alfa, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[MakoWish]

I see this is closed, but I am running into the same issue with 8.4.4. The unsubscribe link is not being generated on Newsletter emails. I have not yet tried other emails.

[norgeindian]

@MakoWish , it is now generated using another syntax:

<a href="{{var subscriber_data.unsubscription_link}}">{{var subscriber_data.unsubscription_link}} </a> works for me.