Magento Admin Product Custom Options Not Movable / Draggable in 2.4.4

[ksenia-zlotin]

Preconditions and environment

-Magento 2.4.4
-jQuery 3.6.0

Steps to reproduce

1. In a clean Magento 2.4.4 instance, create a product in the admin with 3 custom options.
2. Try to drag the second option up to the first position.

Expected result

Custom option should drag and move to the first position while the first option should move down.

Actual result

The dragging action stops and gets stuck, does not complete.

Additional information

The issue comes from src/vendor/magento/module-ui/view/base/web/js/dynamic-rows/dnd.js:138 where the calculation is made:

drEl.minYpos =
                $table.offset().top - originRecord.offset().top + $table.children('thead').outerHeight();

jQuery updated the way it handles outerHeight function calls. Previously, in Magento 2.4.3-p1 which uses a jQuery version of 1.12.4, jQuery returned Null when outerHeight was called on a non-existent element. Then the minYpos value still returned a number value. This is why in the older Magento version, the drag and move action of custom options in Magento worked. This newer jQuery version used in the newer Magento version, however, returns undefined. Which is why the calculation referenced above returns Nan which breaks the drag and move action.

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
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[engcom-Delta]

Hi @ksenia-zlotin ,
Thank you for raising an issue and happy to assist you . We tried to reproduce the issue on magento 2.4.4 instance , but we could not able to drag & drop the options from Product --> custom options --> Option 1 or Option 2 section.
Usually , drag & drop should happen from Catalog--> Category --> section where we can modify its position.

Hence request to review the provided steps.

Reference video.
https://www.loom.com/share/8c7e649dfa92416f9a038d965826f476

[ksenia-zlotin]

It looks like the video shows the reproducing of this issue. What else am I to provide?

[engcom-Delta]

✔️ Issue confirmed

Issue got reproduced in 2.4-develop branch.

Description:

Drag and Drop feature is not working, when trying to do with customizable options of a product.

Pre-requisite:
2.4-develop

Steps to reproduce:

1.Create a product with 3 custom options

2.Try to drag the second option up to the first position

Expected result:

Drag and drop feature should be work .

Actual result:

The dragging action stops and gets stuck, does not complete

Screenshots:
1.Create a product with 3 custom options.

2.Try to drag the second option up to the first position.

Screen.Recording.2022-09-06.at.5.31.02.PM.mov

The dragging action was stopped and stuck and drag and drop is incomplete.

Hence confirming the issue.

Thanks.