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Can't set customer group when creating a new order in the admin. #6162

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otg-chris opened this issue Aug 14, 2016 · 5 comments
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Can't set customer group when creating a new order in the admin. #6162

otg-chris opened this issue Aug 14, 2016 · 5 comments
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bug report Component: Checkout Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@otg-chris
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When ordering in the admin, we can't change the customer group when creating a new customer while creating an order. It worked before we updated the site from 2.0.2 to 2.1. The same problem happens when creating an order with an existing customer, except the group select goes back to what the customer was set to when the page was loaded.

Preconditions

  1. Magento 2.1
  2. Apache/2.4.6 (Red Hat Enterprise Linux), PHP/5.6.24, MySQL 5.6.25
  3. Several Customer Groups created

Steps to reproduce

  1. In admin select Sales->Orders.
  2. Select Create New Order
  3. Select Create New Customer
  4. Under Account Information, change the group.

Expected result

  1. Selected customer group stays selected in select box.
  2. Product prices are updated for the group.

Actual result

  1. Wait overlay comes up, twice.
  2. Customer group goes back to the default.
  3. Email input box to the right is cleared.
  4. Product prices stay the same.
@wert2all wert2all self-assigned this Aug 15, 2016
@wert2all wert2all removed their assignment Aug 17, 2016
@veloraven veloraven self-assigned this Aug 17, 2016
@picamator
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@otg-chris thanks for reporting.
We created internal ticket MAGETWO-57077 to fix it.

@andimov andimov added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Aug 18, 2016
mmansoor-magento pushed a commit that referenced this issue Sep 20, 2016
@omiroshnichenko
MAGETWO-57078: [GITHUB] Can't set customer group when creating a new …
a4e1c4a 
…order in the admin. #6162
mmansoor-magento pushed a commit that referenced this issue Sep 20, 2016
@omiroshnichenko
MAGETWO-57078: [GITHUB] Can't set customer group when creating a new …
488bfdf 
…order in the admin. #6162
mmansoor-magento pushed a commit that referenced this issue Sep 20, 2016
@VladimirZaets
Merge pull request #405 from magento-folks/bugs
a276241 
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MAGETWO-58136 [Github] Shipping and billing address are not set if order placed with payment action Sale #6438
MAGETWO-55608 [GITHUB] M2.1: Not scrollable picture on mobile / product page #5302
MAGETWO-58285 Ajax error message doesn't display in backend
MAGETWO-58338 [Github]Problem adding attribute options that start with a number via REST Api #5715
MAGETWO-52575 Unable to apply free shipping to specified method when creating order in admin
MAGETWO-57078 [GITHUB] Can't set customer group when creating a new order in the admin. #6162
MAGETWO-58039 Table rate shipping not applying correctly - for mainline
@SerhiyShkolyarenko
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Fix of MAGETWO-57078 is delivered to develop branch. Closing the issue.

@flnative
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If I have 2.1.2 was this supposed to be fixed? I cannot edit customer group per customer.. Says it saves upon clicking the save button, though it reverts back to default setting.

okorshenko pushed a commit that referenced this issue Dec 14, 2016
@omiroshnichenko
MAGETWO-57077: [GITHUB] Can't set customer group when creating a new …
ba948d2 
…order in the admin. #6162
@marksharkey marksharkey mentioned this issue Jan 12, 2017
Closed
This was referenced Feb 12, 2019
Closed
Merged
@magento-engcom-team
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Hi @otg-chris. Thank you for your report.
The issue has been fixed in #21145 by @gauravagarwal1001 in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.2 release.

@magento-engcom-team magento-engcom-team added Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed labels Feb 14, 2019
@amol2jcommerce amol2jcommerce mentioned this issue Feb 14, 2019
Merged
4 tasks
@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Feb 15, 2019
@magento-engcom-team
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Hi @otg-chris. Thank you for your report.
The issue has been fixed in #21239 by @amol2jcommerce in 2.2-develop branch
Related commit(s):

The fix will be available with the upcoming 2.2.9 release.

@magedev218 magedev218 mentioned this issue Mar 29, 2020
Closed
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bug report Component: Checkout Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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@andimov @veloraven @flnative @picamator @wert2all @vkorotun @SerhiyShkolyarenko @otg-chris @magento-engcom-team