Magento 2.1 Cannot Add New Product in Admin

[jstoel]

When trying to manually add a product, the screen laods, is greyed out and the spinning wheel spins indefinately.

Preconditions

1. Magento v. 2.1.1
2. php 7.0.8
3. MySQL MariaDB 10.0.25

Steps to reproduce

1. Upgrade to to v 2.1.1
2. Products>Catalog>Add Product

Expected result

1. New product window loads

Actual result

1. Greyed out and wheel spins indefinitely
   

[epadmin]

I had this same problem. I had installed the Maintenance Mode extension from Customer Paradigm. We are not sure if that was it, but I disabled the plugin and also increased my PHP memory. My server was 758 M by default. There is somewhere that recommends it is 2G so I upped it and between the PHP memory increase and the extension it is working now. I am totally not the developer so if this doesn't make sense someone else will have to jump in. I think the memory setting might have been in an htaccess file? Its possible there was more than 1 location or file that we changed

[enrico69]

Hi.
Is something displayed in the log files?

[friizu]

I had same result and problem was disabled module, take a look what your browser console log says:
#6430

[jstoel]

I have no disable modules. In fact all I have is a clean install with some products I've added. At first I thought it may be a resource issue but I can load all other parts of the admin just fine, I can duplicate a product just fine, and I can import csv files just fine. I'm stumped.

[heldchen]

check the browser's dev tool and see if any request leads in a 50x or javascript error upon page load.

[veloraven]

@jstoel thank you for your report.
Could you try to clear browser cache first? Including cookies and offline website data.

[jstoel]

I did. I even went on different computers with different browsers. It doesn't appear to be a javascript error either.

[jstoel]

I found a solution. @heldchen suggested to look for javascript errors while the page was loading and this error came up: Cannot read property 'replace' of null.

A little google search brought me to this link: http://magento.stackexchange.com/questions/127537/magento-2-1-uncaught-typeerror-cannot-read-property-replace-of-null. I followed the work around instructions and boom, the new product page began to load again.

The field "Mask for SKU" in the catalog>product fields auto-generation was blank in my case and by adding "{{sku}}" in the text field seem to solve the problem. Thanks for all your suggestions.

[paulespino]

Just to add to this issue:

I had the same problem as above. What I noticed is that IF ANY OF THESE FIELDS ARE EMPTY, the bug will show up. So make sure that ALL THE FIELDS have a "{{title}}" or "{{sku}}".

[ajitwebile]

i am facing same issue in magento2.1.3, i created multi websites and try to assign products to created new websitesi found an error, No such entity.

[jstoel]

@ajitwebile my solution to all of Magento 2's bugs was to roll back to 1.9. I'm not happy about it but M2 is garbage.

[ajitwebile]

@jstoel right bro, but right now i stuck in this issue, if anybody have answer please help.

[heldchen]

@ajitwebile have you tried the stackexchange post answer mentioned further above?

[epadmin]

we also scrapped the M2 project and went back to 1.9

…

-------- Original Message -------- Subject: Re: [magento/magento2] Magento 2.1 Cannot Add New Product in Admin (#6631) From: jstoel <notifications@github.com> Date: Sat, February 18, 2017 12:28 am To: magento/magento2 <magento2@noreply.github.com> Cc: epadmin <admin@elemeno-pee.com>, Comment <comment@noreply.github.com> @ajitwebile my solution to all of Magento 2's bugs was to roll back to 1.9. I'm not happy about it but M2 is garbage. —You are receiving this because you commented.Reply to this email directly, view it on GitHub, or mute the thread.