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Can't uninstall #33

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ArKay74 opened this issue Nov 2, 2016 · 10 comments
Closed

Can't uninstall #33

ArKay74 opened this issue Nov 2, 2016 · 10 comments

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@ArKay74
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ArKay74 commented Nov 2, 2016

How do I uninstall the driver? It gives me bluescreens and I can't find any uninstall information.

@maharmstone
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If you can boot, right-click on the INF file and click Uninstall. If you can't boot normally, I think you will be able to get in via safe mode and delete btrfs.sys.

I'd appreciate it if you could send me a crash dump, so I can find out exactly why it's blue-screening for you.

@ArKay74
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ArKay74 commented Nov 11, 2016

I didn't see an Uninstall in the context menu, there was only Install.

Will have to check if I can find the dump.

@danwdart
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danwdart commented Mar 8, 2017

There's an uninstall section in the INF file so I think it would be a shell problem if that didn't exist...

@danwdart
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danwdart commented Mar 8, 2017

I get the same though, where would the dump be stored?

@DarthBubi
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Had the same problem during the feature upgrade to 1703. Ended up deleting it manually from my Linux. It's not the most convenient way, so I looked into this. Apparently there is no Uninstall button in the Explorer shell according to this Using an INF File to Uninstall a File System Filter Driver:

There is no "right-click uninstall" option.

But you can use this command from an admin shell to delete the driver according to the DefaultUninstall section:
RUNDLL32.EXE SETUPAPI.DLL,InstallHinfSection DefaultUninstall 132 path-to-uninstall-dir\btrfs.inf

Maybe this can be included in the readme for anyone who has a problem with the installed driver?

@vheathen
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I also wasn't able to uninstall neither with 'right click uninstall' nor command prompt options. Was forced to remove with another OS boot and manual deleting btrfs.sys. By the way, it's not possible to remove the driver from btrfs's 'Unknown device' properties in the Device manager as well.

@mariolpantunes
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I have the same issue as @vheathen. An 'Unknown device' is always appearing in the Device Manager.

@NinoM4ster
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NinoM4ster commented Dec 26, 2018

This thing messed up with my system... I can't install (or even uninstall) the software anymore. I tried everything, even deleting the .SYS file under ...\System32\drivers. (yes, I am using the latest version, 1.1)

I had installed it previously, but I disabled it (without removing it. I don't remember how though) because I needed a VM to have access to a physical btrfs disk, but it couldn't because the btrfs driver mounts it automatically.

Anyway, I couldn't get it working after a successful install (the drives didn't showed up, and I couldn't find anything under Storage Volumes, at Dev. Mgr.), then I removed the .SYS file and deleted the btrfs "folder" on regedit. I think that's what messed everything up. but it doesn't make sense, because before installing the driver, there's no btrfs stuff on regedit, so why deleting it breaks things?

Also, I noticed that it was supposed to copy some DDL files to ...\System32\drivers (I tried installing an older version and it was trying to replace some files there), but I couldn't find these files on the destination folder. (I tried copying them manually, but still no luck.)

@b-f-
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b-f- commented Jan 25, 2020

I have the same issue as @vheathen. An 'Unknown device' is always appearing in the Device Manager.
After I reinstall the driver (success), I get the "device is not functioning properly".

image

@maharmstone
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Closing old issues

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