TicketSquad

TicketSquad is a web-based ticketing management system that helps organizations manage their ticketing processes efficiently.

Features

• Create, view, edit, and delete tickets
• Prioritize tickets based on status and priority
• Track ticket progress and resolution
• Responsive design for usability on various devices

Technologies Used

• ASP.NET Core MVC
• Entity Framework Core
• PostgreSQL
• HTML/CSS
• JavaScript
• Bootstrap (with MDBootstrap5)
• Font Awesome

Getting Started

To get started with the TicketSquad project, follow these steps:

1. Clone this repository to your local machine.
2. Open the project in your preferred IDE.
3. Restore NuGet packages and build the solution.
4. Configure MongoDB connection string in appsettings.json.
5. Run the project and navigate to the application in your web browser.

Usage

• Create tickets: Click on "Create New Ticket" and fill in the details.
• View tickets: Tickets are listed on the main page. Click on a ticket to view its details.
• Edit tickets: Click on "Edit" next to a ticket to modify its details.
• Delete tickets: Click on "Delete" next to a ticket to remove it from the list.

Contribution

Contributions to the TicketSquad project are welcome! Here are some ways you can contribute:

• Submit bug reports or feature requests by opening an issue.
• Fork the repository and make your changes. Then, submit a pull request for review.
• Improve the documentation by fixing typos or adding more details where needed.
• Spread the word about TicketSquad by sharing it with others or starring the repository.

Please make sure to follow the project's code of conduct and contribution guidelines when submitting contributions.

License

This project is licensed under the MIT License - see the LICENSE file for details.