Woo Store Vacation plugin: Incompatibility issue

[enual]

Installed the plugin Woo Store Vacation, but as they activated it, the website crashed.

Troubleshooting:
There is WP-Rocket installed but as per customer, not possible to downgrade it to v3.11.5,.

System check report:

Matomo

• Versione del plugin Matomo: 4.15.0
• Config esiste ed è scrivibile.: Sì ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
• JS Tracker esiste ed è scrivibile.: Sì ("$abs_path/wp-content/uploads/matomo/matomo.js" )
• Directory del plugin: Yes ([{"pluginsPathAbsolute":"$abs_path/wp-content/plugins/matomo/plugins","webrootDirRelativeToMatomo":"../"}])
• Directory Tmp scrivibile: Yes ($abs_path/wp-content/cache/matomo)
• Versione di Matomo: 4.15.0
• Blog idSite di Matomo: 1
• Matomo Install Version: 4.15.0 (Install date: 2023-07-30 11:05:43)
• Upgrades outstanding: No
• Upgrade in progress: No

Endpoints

• Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
• Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
• Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
• Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

• Tempo del server: 2023-07-31 09:34:52
• Ora del blog: 2023-07-31 11:34:52 (Le date sottostanti sono mostrate nel fuso orario del blog)
• Sync users & sites: Next run: 2023-08-01 11:19:15 (23 ore 44 minuti) ( Last started: 2023-07-31 11:32:54 (-1 minuti 58 secondi). Last ended: 2023-07-31 11:32:55 (-1 minuti 57 secondi). Interval: daily)
• Archive: Next run: 2023-07-31 12:05:44 (30 minuti 52 secondi) ( Last started: 2023-07-31 11:16:46 (-18 minuti 6 secondi). Last ended: 2023-07-31 11:17:03 (-17 minuti 49 secondi). Interval: hourly)
• Update GeoIP DB: Next run: 2023-08-29 11:19:15 (28 giorni 23 ore) ( Last started: 2023-07-30 11:54:29 (-23 ore 40 minuti). Last ended: 2023-07-30 11:54:31 (-23 ore 40 minuti). Interval: matomo_monthly)

Controlli obbligatori

• Versione PHP >= 7.2.5: ok
• PDO estensione: ok
• PDO\MYSQL estensione: ok
• MYSQLI estensione: ok
• Altre estensioni Richieste: ok
• Funzioni richieste: ok
• Richiesta configurazione PHP (php.ini): ok
• Directories con permessi di scrittura: ok
• Directory con diritti di scrittura per Gestione Tag: ok

Controlli opzionali

• Binario PHP a 64 bit: ok
• Stato del tracker: ok
• Memoria massima: ok
• Fuso orario: ok
• Apri URL: ok
• GD > 2.x + FreeType (grafica): ok
• Altre estensioni: ok
• Altre funzioni: ok
• Filesystem: ok
• Ultima archiviazione completata con successo: ok
• Capacità del database: ok
• Warning Dimensione Massima Pacchetto: warning (Si raccomanda di impostare la dimensione 'max_allowed_packet' nel tuo database MySQL ad almeno 64MB. Quella impostata al momento è 16MB. )
• Geolocalizzazione: ok
• Aggiorna tramite HTTPS: ok
• Supports Async Archiving: No
• Location provider ID: geoip2php
• Location provider available: Yes
• Location provider working: Yes
• Had visit in last 5 days: Yes
• Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app)

Matomo Settings

• Track mode: default
• Track codeposition: footer
• Track api endpoint: default
• Track js endpoint: default
• Version history: 4.15.0
• Core version: 4.15.0
• Last tracking settings update: 1690708750
• Last settings update: 1690708750
• Show get started page: 0

Logs

• Nessuno:

WordPress

• Home URL: $site_url
• Site URL: $site_url
• WordPress Version: 6.2.2
• Number of blogs: 1
• Multisite Enabled: No
• Network Enabled: No
• WP_DEBUG: Yes
• WP_DEBUG_DISPLAY: No
• WP_DEBUG_LOG: Yes
• DISABLE_WP_CRON: Yes
• FORCE_SSL_ADMIN: Yes
• WP_CACHE: Yes
• CONCATENATE_SCRIPTS: -
• COMPRESS_SCRIPTS: -
• COMPRESS_CSS: -
• ENFORCE_GZIP: -
• WP_LOCAL_DEV: -
• WP_CONTENT_URL: $site_url/wp-content
• WP_CONTENT_DIR: $abs_path/wp-content
• UPLOADS: -
• BLOGUPLOADDIR: -
• DIEONDBERROR: -
• WPLANG: -
• ALTERNATE_WP_CRON: -
• WP_CRON_LOCK_TIMEOUT: 60
• WP_DISABLE_FATAL_ERROR_HANDLER: -
• MATOMO_SUPPORT_ASYNC_ARCHIVING: -
• MATOMO_TRIGGER_BROWSER_ARCHIVING: -
• MATOMO_ENABLE_TAG_MANAGER: -
• MATOMO_SUPPRESS_DB_ERRORS: -
• MATOMO_ENABLE_AUTO_UPGRADE: -
• MATOMO_DEBUG: -
• MATOMO_SAFE_MODE: -
• MATOMO_GLOBAL_UPLOAD_DIR: -
• MATOMO_LOGIN_REDIRECT: -
• Permalink Structure: /%postname%/
• Possibly uses symlink: No
• Upload base url: $site_url/wp-content/uploads
• Upload base dir: $abs_path/wp-content/uploads
• Upload url: $site_url/wp-content/uploads/2023/07
• Custom upload_path:
• Custom upload_url_path:
• Compatible content directory: Yes

WordPress Plugins

MU Plugins

• ManageWP - Worker Loader: 1.0.0
• templ-http-api-debug:

Plugins

• Advanced Coupons for WooCommerce Free: 4.5.6
• Elementor: 3.14.1
• Elementor Pro: 3.14.1
• hCaptcha for WordPress: 2.10.0
• Insert PHP Code Snippet: 1.3.3
• JetBlocks For Elementor: 1.3.6
• JetCompareWishlist For Elementor: 1.5.4
• JetElements For Elementor: 2.6.11
• JetEngine: 3.2.3.1
• JetEngine - dynamic tables builder: 1.0.7
• JetMenu: 2.4.0
• JetPopup: 2.0.1
• JetProductGallery: 2.1.12
• JetSearch: 3.1.1
• JetSmartFilters: 3.2.0
• JetThemeCore: 2.1.1
• JetTricks: 1.4.4
• JetWooBuilder For Elementor: 2.1.5
• Loco Translate: 2.6.4
• Loonity Plugin: 2.0
• MailPoet: 4.22.0
• ManageWP - Worker: 4.9.17 (Network enabled)
• Matomo Analytics - Ethical Stats. Powerful Insights.: 4.15.0
• Perfmatters: 2.1.3
• Rank Math SEO: 1.0.120
• Real Media Library: 4.21.1
• Redis Object Cache: 2.4.3 (Network enabled)
• Repeat Order for Woocommerce: 1.2.0
• Templ Cache: 1.3.0
• Templ Optimizer: 2.0.0
• TranslatePress - Developer: 1.3.0
• TranslatePress - Multilingual: 2.5.8
• Upsell Order Bump Offer for WooCommerce: 2.2.4
• VBOUT Woocommerce Plugin: 3.6.0
• WooCommerce: 7.9.0
• Woo Store Vacation: 1.9.1
• WP Mail SMTP: 3.8.2
• WP REST API - OAuth 1.0a Server: 0.3.0
• WP Rocket: 3.14.2.1
• zahls.ch Credit Cards, PostFinance and TWINT for WooCommerce: 1.2.4
• Active Plugins: 37 (worker advanced-coupons-for-woocommerce-free elementor-pro elementor hcaptcha-for-forms-and-more insert-php-code-snippet jet-blocks jet-compare-wishlist jet-elements jet-engine-dynamic-tables-module jet-engine jet-menu jet-popup jet-search jet-smart-filters jet-theme-core jet-tricks jet-woo-builder jet-woo-product-gallery loco-translate loonity_plugin mailpoet matomo perfmatters real-media-library redis-cache repeat-order-for-woocommerce rest-api-oauth1 seo-by-rank-math templ-optimizer templ_cache translatepress-developer translatepress-multilingual upsell-order-bump-offer-for-woocommerce woocommerce wp-rocket zahls-ch-payment-gateway)
• Warning Plugin non compatibili: 1 (wp-rocket Matomo may work fine when using these plugins but there may be some issues. For more information See this FAQ WP-Rocket is incompatible from version 3.12. Until fixes, please reinstall version 3.11.5 if you have a newer version. For more information please visit How to downgrade Wp-rocket to be compatible with Matomo)
• Theme: hello-elementor (hello-elementor-child)

Server

• Server Info: nginx/1.18.0
• PHP OS: Linux
• PHP Version: 7.4.33
• PHP SAPI: fpm-fcgi
• PHP Binary Name: /usr/sbin/php-fpm7.4
• PHP Maxmind DB extension: Not loaded
• PHP Error Reporting: After bootstrap: 0
• PHP Found Binary: /usr/bin/php -q
• Timezone: UTC
• WP timezone: Europe/Zurich
• Locale: it_IT
• User Locale: it_IT
• Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
• WP Memory Limit: 512M
• WP Max Memory Limit: 512M
• Timezone version: 0.system
• Time: 1690796092
• Max Execution Time: 30
• Max Post Size: 128M
• Max Upload Size: 134217728
• Max Input Vars: 10000
• Disabled PHP functions: Yes (pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wifcontinued,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_get_handler,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,pcntl_async_signals,apache_child_terminate,apache_setenv,define_syslog_variables,eval,exec,fp,fput,ftp_connect,ftp_exec,ftp_get,ftp_login,ftp_nb_fput,ftp_put,ftp_raw,ftp_rawlist,highlight_file,ini_alter,ini_get_all,ini_restore,inject_code,mysql_pconnect,openlog,passthru,phpAds_remoteInfo,phpAds_XmlRpc,phpAds_xmlrpcDecode,phpAds_xmlrpcEncode,popen,posix_getpwuid,posix_kill,posix_mkfifo,posix_setpgid,posix_setsid,posix_setuid,posix_setuid,posix_uname,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate,syslog,system,xmlrpc_entity_decode)
• zlib.output_compression is off: Yes
• Curl Version: 7.58.0, OpenSSL/1.1.1g
• Suhosin installed: No

PHP cli

• PHP cli Version: 7.4.33
• MySQLi support: ok

Database

• MySQL Version: 5.5.5
• Mysqli Connect: Yes
• Force MySQL over Mysqli: No
• DB Prefix: leyj_
• DB CHARSET: utf8
• DB COLLATE:
• SHOW ERRORS: No
• SUPPRESS ERRORS: No
• Uses Socket: No
• Uses IPv6: No
• Matomo tables found: 54
• DB tables exist: Yes
• Matomo users found: 6
• Matomo sites found: 1
• Autorizzazioni obbligatorie: OK

Browser

• Browser: (Mozilla/5.0 (Windows NT 10.0; rv:109.0) Gecko/20100101 Firefox/115.0)
• Language: en-us,en

[diosmosis]

I did some basic testing and the Woo Store Vacation plugin appears to be compatible with Matomo for WordPress 5.