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Possibility of cancelling orders in an easy on/off kind of way #5292
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Thanks for the suggestion! It makes sense that Piwik should let you track cancelled ecommerce orders with more accuracy and more useful in general. Keep the feedback coming :) |
Is it possible to do this without JS? e.g. with Tracking HTTP API |
Hi @S1awa Yes it is possible to use Tracking API directly (the Piwik JavaScript actually uses the Tracking API), see the API reference at: http://developer.piwik.org/api-reference/tracking-api |
We'll make it happen here: #10893 |
According to http://forum.piwik.org/read.php?2,93018 the only way to cancel an ecommerce order is to submit the ID again with a revenue of zero. This seems like a workaround, especially if the re-processing of past logs has to be implemented too, and I didn't find any feature requests or discussions about this topic yet.
I would propose a method of cancelling (and uncancelling) an order through the tracking API. This would have several advantages:
I suspect many users of piwik are not tracking their ecommerce orders fully yet, and if they do, their statistics do not represent their actual sales. An easy way of cancelling an order would make it much easier to use the ecommerce plugin in a useful way, and would be a great feature for piwik.
Keywords: order, ecommerce, cancel
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