[Bug]: MetaMask closes when attempting to pair with a Ledger that is locked OR with the screensaver showing #8716
Labels
awaiting-fix-from-ledger
Ledger
Ledger hardware wallet related issue or development
Priority - Medium
Task with medium priority
regression-RC
DEPRECATED: Please use "regresssion-RC-x.y.z" label instead
regression-RC-7.17.0
release-7.17.0
Issue or pull request that will be included in release 7.17.0
Sev2-normal
An issue that may lead to users misunderstanding some limited risks they are taking
stale
Issues that have not had activity in the last 90 days
team-hardware-wallets
type-bug
Something isn't working
Milestone
Describe the bug
Observed in RC 7.17.0 with Pixel 5a Android 14 in build 1266. If I attempt to add hardware with the Ledger screensaver showing (or with no screensaver at the Enter PIN screen=device locked) then MetaMask will close. After the first failure, on retry the Ledger device drop down shows that a device with no name is selected. After the second attempt, I produce the
MetaMask keeps stopping
system message.Expected behavior
Given that the Ledger device is locked regardless of whether its the PIN screen or screensaver
When I attempt to add hardware
And pairing cannot be completed
Then an actionable error message is presented to the user
And the app does not stop
Screenshots/Recordings
https://recordit.co/JJ4QmYX0qC
Steps to reproduce
Continue
while Ledger remains lockedPair & connect
Error messages or log output
No response
Version
7.17.0 RC1 build 1266
Build type
None
Device
Pixel 5a Android 14
Operating system
Android
Additional context
No response
Severity
No response
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