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Keyboard manager switches off occasionaly #17309

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aaronelliotross opened this issue Mar 28, 2022 · 15 comments
Closed
1 task

Keyboard manager switches off occasionaly #17309

aaronelliotross opened this issue Mar 28, 2022 · 15 comments
Labels
Issue-Bug Something isn't working Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.

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@aaronelliotross
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Microsoft PowerToys version

0.56.2

Running as admin

  • Yes

Area(s) with issue?

Keyboard Manager

Steps to reproduce

I LOVE PowerToys, it's fantastic. Thank you so much for all you work making it rock.

From time to time my mapping of Caps Lock to Ctrl-L will malfunction. A press turns on Caps Lock, but a second press will not turn it off. I think (but again can't reproduce) that it happens just after I login.

Sadly I can't reproduce it regularly - I'm reporting to try to be helpful, it's not a big problem at all.

✔️ Expected Behavior

My keyboard re-mappings should be permanent.

❌ Actual Behavior

The Caps Lock key reverts from my mapping to a it's (semi) normal behavior. It will enable Caps Lock, but not disable it.

Other Software

No response

@aaronelliotross aaronelliotross added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 28, 2022
@jaimecbernardo
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I'm not sure from the description which direction the mapping is done in.
Perhaps a /bugreport would help so we can see the mappings.

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 28, 2022
@ghost
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ghost commented Mar 28, 2022

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

@franky920920 franky920920 added the Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager label Mar 29, 2022
@aaronelliotross
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Hi again - the mapping is Caps Lock -> Ctrl Left. I'll send the report bug too.

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 29, 2022
@aaronelliotross
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@jaimecbernardo
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Maybe this is being caused by there being some Window that is privileged being on focus sometimes. For example, if you use Task Manager and PowerToys isn't running as admin, the mapping won't work there. (This makes sense, unprivileged apps shouldn't be able to switch key presses on privileged windows).
Could you please try to run PowerToys as an administrator and seeing if this still occurs for you?
/needinfo

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 29, 2022
@aaronelliotross
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Hrm, sorry I got this wrong in the report - but I am actually running as administrator.

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 30, 2022
@aaronelliotross
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image

@jaimecbernardo
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Couldn't replicate the described behavior. It's possible that if it only happens after just logging in that it's just the case that the Keyboard Manager Engine is still booting up.

@jaimecbernardo jaimecbernardo added Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 31, 2022
@jaimecbernardo
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Does this make sense to you @aaronelliotross ? /needinfo

@ghost ghost added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Mar 31, 2022
@aaronelliotross
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aaronelliotross commented Mar 31, 2022 via email

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 31, 2022
@plante-msft
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/dup #16173

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Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@microsoft-github-policy-service microsoft-github-policy-service bot removed the Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams label May 10, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing. and removed Needs-Team-Response An issue author responded so the team needs to follow up labels May 10, 2024
@jaimecbernardo jaimecbernardo added this to the PowerToys 0.81 milestone Jun 19, 2024
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Labels
Issue-Bug Something isn't working Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.
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