can't use WSL2 despite virtualizatio and Windows machine platform feature enabled, and error message says thye're not.

[iti-D]

Version

Microsoft Windows [Version 10.0.19045.2486]

WSL Version

• WSL 2
• WSL 1

Kernel Version

5.10.16

Distro Version

Ubuntu 22.04

Other Software

No response

Repro Steps

I didn't tweak with any settings at all when first trying out WSL. It was by default running WSL1.
When I tried to run WSL2 I had the error message: "Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS."

Now, virtualization was already enabled before as I was using Virtualbox from time to time (to make sure I went to BIOS again and made sure of that).
And VIrtual Machine Platform windows feature was enabled too.

I tried unregistering, rebooting, and registering again but it didn't help.
I noticed that in Windows Features the Hyper-V platform wasn't enabled.
I enabled it, rebooted laptop, and tried again but it still the same error message.

what am I missing? thanks.

Expected Behavior

expected behavior is for the system to see that virtualization and virtual machine platform are both enabled and allow me to use WSL2

Actual Behavior

getting an error message "Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS." where both things are already enabled.

Diagnostic Logs

No response

[onomatopellan]

Your Windows also needs to boot under the hypervisor. Open an elevated Powershell and run bcdedit. You should see
hypervisorlaunchtype Auto

[iti-D]

Your Windows also needs to boot under the hypervisor. Open an elevated Powershell and run bcdedit. You should see hypervisorlaunchtype Auto

And I really do see that under Windows Boot Loader I see hypervisorlaunchtype Auto
should it be different?

[onomatopellan]

@iti-D That's how it should be. It's your CPU Intel or AMD? Also from the same PowerShell terminal run systeminfo and post the output of "Hyper-V Requirements:".

[iti-D]

@iti-D That's how it should be. It's your CPU Intel or AMD? Also from the same PowerShell terminal run systeminfo and post the output of "Hyper-V Requirements:".

Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.
yeah it's actually working now. after I ran the command bcdedit before I was able to upgrade to WSL 2.

thanks!

[OneBlue]

Closing since the issue has been resolved