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ERROR: File lock safeguard was triggered. Please report this error to support@milaboratories.com. #1493

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jingjing578 opened this issue Dec 27, 2023 · 3 comments
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ERROR: File lock safeguard was triggered. Please report this error to support@milaboratories.com. #1493

jingjing578 opened this issue Dec 27, 2023 · 3 comments

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@jingjing578
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hi,
When I run the mixcr , ERROR: File lock safeguard was triggered. Please report this error to support@milaboratories.com. occurred. How can I solve it
Thank you
@mizraelson
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Hi,
Can you please share the MiXCR version and the command used.

@jingjing578
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Hi, Can you please share the MiXCR version and the command used.

Hello, I have found the reason, it is a network problem, thank you

@EdGreen21
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@jingjing578 can you elaborate on the solution? What kind of network error, and how did you fix it?

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@EdGreen21 @mizraelson @jingjing578