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Text not showing up #35

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joskepeeters opened this issue Mar 5, 2017 · 11 comments
Closed

Text not showing up #35

joskepeeters opened this issue Mar 5, 2017 · 11 comments

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@joskepeeters
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At my checkout page for mollie the text for 'Bancontact Mister Cash' and 'KBC' is not showing.
Only the images of those payment methods are visible.

Anyone got an idea how to fix this?
text

@snowycatsoftware
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Hi @joskepeeters ,

Have you managed to solve this problem? If not, please let us know so we can offer you support on this problem.

@joskepeeters
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joskepeeters commented Jun 12, 2017 via email

@snowycatsoftware
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snowycatsoftware commented Jun 12, 2017

Which Prestashop version are you currently using? Can you please provide me with a link and could you enable the debug mode so i can investigate the problem? I fully understand if you don't want to disclose your test shop here. So you can also send an e-mail to info@trendweb.nl so we can work from there and post the solution here.

@joskepeeters
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joskepeeters commented Jun 18, 2017 via email

@snowycatsoftware
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Hi @joskepeeters ,

Could you please provide us with the following information:

  • server information and your prestashop version (Choose: advanced settings >> information);
  • the version number of the Mollie Module you are currently using (Choose: Modules >> Modules & Services).

Regards

@joskepeeters
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joskepeeters commented Jun 19, 2017 via email

@snowycatsoftware
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snowycatsoftware commented Jun 19, 2017

Hi @joskepeeters ,

Could you please try the latest version of the Mollie Payment Module which you will find enclosed in this comment? This one is compatible with Prestashop 1.7+ (up to version 1.7.1.2).

mollie.zip

Uninstall the old module first, before installing this one (do NOT it override through FTP). Then open the folder "modules" in the FTP of your webshop and make sure the folder named "mollie" has been removed. If it is still there, remove it.

We are currently working on a new Mollie Payment Module which will be placed on Github as soon as possible.

We also strongly recommend you to upgrade to the latest version of Prestashop (1.7.1.2). A lot of bugs and security issues have been solved since version 1.7.0.4.

Before upgrading your live webshop to the latest version, create a full backup of your store. Then, create a test version of your webshop and update this one first to prevent any errors / problems.

Always make sure (before upgrading) that all of your modules are compatible with 1.7.1.2. as well. And of course, you can ask your webdesigner to do this for you.

Please let us know if this solved your problem.

Regards

@joskepeeters
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joskepeeters commented Jun 20, 2017 via email

@snowycatsoftware
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Hi @joskepeeters ,

Have you had a chance to try our suggestions? Please let us know so we can solve this problem.

Regards

@snowycatsoftware
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Hi @joskepeeters ,

Could you please let us know if you still want support on this issue?

Regards

@snowycatsoftware
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Hi @joskepeeters ,

We are closing this issue because there hasn't been any response. You can still place comments to let us know if you still need support. You can also contact us at info@trendweb.nl for further support, because we really would like to solve the problem at hand. We will close comments on this issue after 1 week.

Regards

margud added a commit that referenced this issue Sep 9, 2020
added new switch for api environment and added logic where merchant c…
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