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mollie_transaction_id gets overriden #780

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Quazz opened this issue May 24, 2024 · 3 comments
Closed

mollie_transaction_id gets overriden #780

Quazz opened this issue May 24, 2024 · 3 comments
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@Quazz
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Quazz commented May 24, 2024

Describe the bug
I'm not 100% sure what the client experienced, but they completed a succesful payment for the order and then got redirected to mollie payment gateway again somehow which created a second transaction (I can see 2 transactions and one has redirected set 1) that then overrid the mollie_transaction_id which then resulted in the webhook cancelling the order.

Used versions

  • Magento Version number(eg 2.3.5): 2.4.6-p3
  • Open source/Enterprise/B2b: Open Source
  • Mollie version number (Check configuration): 2.38.0

To Reproduce
Steps to reproduce the behavior:
Unsure how to reproduce this actually!
You need to somehow have a not executed transaction after a succesful transaction

Expected behavior
No transactions possible after succesful payment for the order

Actual behavior
A second transaction is created that overrides the link to mollie with incorrect data

Screenshots
image

image
(not showing transaction_ids for security reason)

Workaround:
Manually update sales_order table with correct transaction id and click "Fetch status" on order view

Additional context:
Has since happened a few more times to other clients.

@Frank-Magmodules Frank-Magmodules self-assigned this May 29, 2024
@Frank-Magmodules Frank-Magmodules added the Investigating We are working on this issue together with the customer. label May 29, 2024
@Frank-Magmodules
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Hi @Quazz,

Thank you for raising this issue. Could you please reach out to us directly through our contact form to provide us with the necessary logs? Additionally, could you let us know which payment method was used for these transactions? Was it a payment link or another method?

@Quazz
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Quazz commented May 31, 2024

Hello, upon closer investigation it was an issue with a 3rd party module interfering in the checkoutsession. Apologies for the false report.

@Quazz Quazz closed this as completed May 31, 2024
@Frank-Magmodules
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Thanks for sharing @Quazz , have a good weekend!

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