Refunds
Refunds can be easily done in the Mollie-Tab of the order.
Depending on which API was used during payment (Order-API or Payment-API), the refund will be done by fixed quantitys or free amounts.
You can easily refund (full or partial) an order as soon as it has been marked as "paid".
For more information about the API check out the link: Payment API
In the Full Refund-Section of the Mollie-Tab of the order, just click on Execute refund.
You have the possibility to add a refund notice to the refund. This message will appear in the Mollie dashboard.
When using the Payment-API, refunds can be issued for any amount, as long as it doesn't exceed the total amount of the order.
You can refund an amount per order item, or an amount for the whole order.
How much you already refunded and how much you are still able to refund, is shown at the bottom of the partial refund section.
Example:
Of the total price of 1.439,10 EUR , 300,00 EUR have already been refunded. Remaining refundable amount: 1.139,10 EUR
You have the possibility to add a refund notice to the refund. This message will appear in the Mollie dashboard.
- Choose the article you want to refund
- Enter an amount you want to refund
- Click the Execute refund-Button.
- Enter an amount you want to refund in the Free refund amount field.
- Click the Execute refund-Button.
For more information about the API check out the link: Order API
In the Full Refund-Section of the Mollie-Tab of the order, just click on Execute refund.
You have the possibility to add a refund notice to the refund. This message will appear in the Mollie dashboard.
When using the Order API, refunds can only be issued based on the items and quantity of an order.
- Choose the article you want to refund.
- Enter the quantity you want to refund (if article was ordered more than once).
- Click the Execute refund-Button.
You have the possibility to add a refund notice to the refund. This message will appear in the Mollie dashboard.
