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Issues at log in with a new created account in AMO-prod #1618

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ValentinaPC opened this issue Nov 13, 2015 · 3 comments
Closed

Issues at log in with a new created account in AMO-prod #1618

ValentinaPC opened this issue Nov 13, 2015 · 3 comments
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repository:addons-server Issue relating to addons-server

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@ValentinaPC
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Steps to reproduce:

  1. Load AMO-prod page https://addons.mozilla.org/en-US/firefox
  2. Click "Register" link and register as a new user
  3. Go to your email and click the confirmation link
  4. Try to sign in with the new created account

Expected results:
The message "Successfully verified" is listed in AMO page. After entering the new created email and password the user is logged in.

Actual result:
User cannot log in. An error message is displayed.

Notes/Issues:
Verified on FF42(Win 7). Issue is reproducing on AMO-prod.
Please see the screencast: http://screencast.com/t/nSBAQt540UJ

@muffinresearch
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The MOC has been notified there's lots of sentry errors with:
OperationalError: (1290, 'The MySQL server is running with the --read-only option so it cannot execute this statement')

^ this was a red herring the sentry instance is looking at the old data center.

@ValentinaPC
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After, some time I was able to log in with the created account.
Now:
-> if I try to delete the newly created account, I receive the message "Profile deleted" but I can log with the that account again.
-> if, being logged in, I access the "Account Settings" page I see that the "deleted" account became "Anonymous-xxxxxx".
Please see the screencast: http://screencast.com/t/N25th5Qr

@muffinresearch
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So this sounds like a possible dupe of #1617

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4 participants