The new keyboard shortcut for "Toggle multimeasure rests", Ctrl+Shift+M, doesn't work

[Jojo-Schmitz]

Issue type

UX/Interaction bug (incorrect behaviour)

Description with steps to reproduce

Title says it all:
The new keyboard shortcut for "Toggle multimeasure rests", Ctrl+Shift+M, doesn't work

Supporting files, videos and screenshots

Changing it to the old shortcut, M, makes it work again

What is the latest version of MuseScore Studio where this issue is present?

4.4/master

Regression

Yes, this used to work in a previous version of MuseScore 4.x

Operating system

Windows 11

Additional context

Srems from https://musescore.org/en/node/367656

Checklist

• This report follows the guidelines for reporting bugs and issues
• I have verified that this issue has not been logged before, by searching the issue tracker for similar issues
• I have attached all requested files and information to this report
• I have attempted to identify the root problem as concisely as possible, and have used minimal reproducible examples where possible

[zacjansheski]

Works for me on US English, QWERTY Keyboard, Windows 11

Is it not assigned properly in the shortcut preferences? Does it work after resetting preferences? Does it work after a factory reset?

[zacjansheski]

Hmm, doesn't work on my MacOS device

[Jojo-Schmitz]

I did reset the shortcuts to their default (resetting preferences)
German, QWERTZ keyboard, Windows 11

Later I changed it (back) to M and that worked

[zacjansheski]

This is strange. It works for me after factory reset on Linux and Windows 11 devices
Does not work on my MacOS device
@cbjeukendrup @DmitryArefiev Could use more eyes on this, let me know if you get different results on your devices

[Jojo-Schmitz]

OK, I dit the bullet and did a full factory reset: doesn't help
Changing to M works
Changing to Ctrl+Shift+M doesn't work, it just doesn't take that shortcut. It does take M, Shift+M, Ctrl+M, Alt+M, Alt+Shift+M and all these work.

Seems something on my system 'eats' the Ctrl+Shift+M, and it seems an AMD driver toggles the mircophone (I see a microphone icon showing/vanishing in the system tray with a tooltip of "Microphone gets used by; AMD DVR64") , so not really a MuseScore issue, just a bad default for a shortcut?

[zacjansheski]

I think our only options here are to either change the shortcut back to M or use something else.

The complaint with "M" was that users triggered by accident frequently

I would suggest alt+0 / opt+0
0 is already well associated with rests, seems like a reasonable setting

[Jojo-Schmitz]

This issue might well be mine and mine only, and as such not really worth any change (except for my personal shortcuts)?

[Jojo-Schmitz]

Found it BTW, it is in the AMD Adrenalin software:

I've disabled it there now, don't really need it.
As far as I'm concerned this issue is resolved...

[cbjeukendrup]

Let's perhaps wait a little bit to see if anyone else brings up this problem; if that doesn't happen anytime soon, it's maybe indeed okay to leave the new shortcut as it is.

[Jojo-Schmitz]

Only @zacjansheski had the issue too on his Mac?

[zacjansheski]

I'm curious if other mac users have this
When I use the shortcut the top menu MuseScore Studio flashes

video1623857316.mp4

[Jojo-Schmitz]

So another case of a shortcut being grabed before MuseScore sees it?

[zacjansheski]

Must be specific to my system, other mac users don't have that problem. Let's close