Lost subscription after loggin in to Hassio-cloud with a second instance

[Cloolalang]

Hey guys, Im really enjoying Hassio.. Thank-you so much for all the work you have put in to this project..I'm spreading the word here in South Africa!

Hassio 0.97.2, R Pi 3B+.

Tried: Reboot, Nabu Casa account login and check details of sub.

So I have a paid sub for Nabu Casa, been working great with Ariela etc.

Today I created a second hardware instance of my R pi based Hassio setup as I want to develop with two instances to speed things up a bit (I have two R Pis running HASSIO).

The newly setup R Pi had a copy of the SD card image of the main R pi, so the same Hassio-cloud settings etc which caused me to be connecting two instances of Hassio-cloud to Nabu Casa.

The Hassio-Cloud disconnected on my main Hasio instance and is not connected by shows no subscription.

I have disabled the Nabu Casa on my new R pi to avoid this dual-instance conflict however the old instance is now down with no subscription.

What did I do to destroy my sub? can I recover it?

Many Thanks

Patrick

[balloob]

Hey Patrick,

If you login to one instance, you get logged out of the other instance. You should be able to log in again on your main instance. You can try logging out and back in (but you should have been logged out). If you keep having issues, reach out to support and we can better help you https://www.nabucasa.com/support/

Paulus