You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
We notice our users are struggling to get through the enrollment process. Together with #32, we try to streamline this process.
When a new user tries to sign in, they first have to click the 'I do not have the code' link:
Then they will reach the following screen, which has several options:
We feel that option marked as 1 is confusing in this case, because the user already expressed that they do not have the code. Perhaps this could be hidden when the user does not have a code yet, or came at this page after clicking on that link.
The option marked as 2 could perhaps be replaced by a cancel button, because it would end up at an error message.
By making this form a little simpler, we believe it would be less confusing for end-users.
Thanks in advance, Kevin.
The text was updated successfully, but these errors were encountered:
Hello,
We notice our users are struggling to get through the enrollment process. Together with #32, we try to streamline this process.
When a new user tries to sign in, they first have to click the 'I do not have the code' link:
Then they will reach the following screen, which has several options:
We feel that option marked as 1 is confusing in this case, because the user already expressed that they do not have the code. Perhaps this could be hidden when the user does not have a code yet, or came at this page after clicking on that link.
The option marked as 2 could perhaps be replaced by a cancel button, because it would end up at an error message.
By making this form a little simpler, we believe it would be less confusing for end-users.
Thanks in advance, Kevin.
The text was updated successfully, but these errors were encountered: