Activity said: "Unable to load the activity list" in Details side panel

[zapikp]

Activity in Details side panel show:

but global Activity list show events normally:

Steps to reproduce

1. Open files tab and click Details, Activity

Expected behaviour

Show activity evenst for selected files and folders.

Actual behaviour

Show error "Unable to load the activity list"

Server configuration

Operating system:
Debian 12, but same behavior I can see on Debian 12

Web server:
Apache2 2.4.57-2

Database:
MariaDB 10.5.19
PHP version:
8.2.7-1

Nextcloud version: (see Nextcloud admin page)
27.0.2, but the same behavior I can see on versions 25.0.xx

Where did you install Nextcloud from:

Signing status:

Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.

No errors have been found.

List of activated apps:
www-data@srvnextcloud:~/nextcloud$ php occ app:list
Enabled:

• activity: 2.19.0
• admin_audit: 1.17.0
• circles: 27.0.1
• cloud_federation_api: 1.10.0
• comments: 1.17.0
• contactsinteraction: 1.8.0
• dashboard: 7.7.0
• dav: 1.27.0
• federatedfilesharing: 1.17.0
• federation: 1.17.0
• files: 1.22.0
• files_pdfviewer: 2.8.0
• files_rightclick: 1.6.0
• files_sharing: 1.19.0
• files_trashbin: 1.17.0
• files_versions: 1.20.0
• firstrunwizard: 2.16.0
• logreader: 2.12.0
• lookup_server_connector: 1.15.0
• nextcloud_announcements: 1.16.0
• notifications: 2.15.0
• oauth2: 1.15.1
• password_policy: 1.17.0
• photos: 2.3.0
• previewgenerator: 5.3.0
• privacy: 1.11.0
• provisioning_api: 1.17.0
• recommendations: 1.6.0
• related_resources: 1.2.0
• serverinfo: 1.17.0
• settings: 1.9.0
• sharebymail: 1.17.0
• support: 1.10.0
• survey_client: 1.15.0
• systemtags: 1.17.0
• text: 3.8.0
• theming: 2.2.0
• twofactor_backupcodes: 1.16.0
• updatenotification: 1.17.0
• user_ldap: 1.17.0
• user_status: 1.7.0
• viewer: 2.1.0
• weather_status: 1.7.0
• workflowengine: 2.9.0
  Disabled:
• bruteforcesettings: 2.7.0
• encryption: 2.15.0
• files_external: 1.19.0
• suspicious_login: 5.0.0
• twofactor_totp: 9.0.0

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:
www-data@srvnextcloud:~/nextcloud$ php occ config:list system
{
"system": {
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"localhost",
"cloud.litovel.eu"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"version": "27.0.2.1",
"overwrite.cli.url": "http://localhost",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"instanceid": "REMOVED SENSITIVE VALUE",
"default_phone_region": "CZ",
"ldapProviderFactory": "OCA\User_LDAP\LDAPProviderFactory",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_sendmailmode": "smtp",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpauth": 1,
"mail_smtpport": "587",
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"maintenance": false,
"app_install_overwrite": [
"ldapcontacts"
],
"theme": "",
"loglevel": 2,
"updater.secret": "REMOVED SENSITIVE VALUE"
}
}

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or

Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

Client configuration

Browser:
Google Chrome 115.0.5790.170

Operating system:
Debian 12

Logs

Nextcloud log (data/nextcloud.log)

Inse{"reqId":"jOOE6CStbD1e3LrmSE0v","level":1,"time":"2023-08-17T07:48:12+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::startCheckCodeIn
{"reqId":"jOOE6CStbD1e3LrmSE0v","level":1,"time":"2023-08-17T07:48:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::finishedCheckCod
{"reqId":"jOOE6CStbD1e3LrmSE0v","level":1,"time":"2023-08-17T07:48:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Updat
{"reqId":"jOOE6CStbD1e3LrmSE0v","level":1,"time":"2023-08-17T07:48:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::maintenanceDisab
{"reqId":"jOOE6CStbD1e3LrmSE0v","level":1,"time":"2023-08-17T07:48:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::resetLogLevel: Rrt your Nextcloud log here

Browser log

[MP715]

Same issue here.

[elhossary]

Same issue here

[zapikp]

Solved for me.
problem was in reverse proxy on FortiGate. Test behind the proxy is OK!