[Bug]: Can't login "The password has expired, please use the lost password function to reset it"

[ghost]

⚠️ Before submitting, please verify the following: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• I agree to follow Nextcloud's Code of Conduct

Bug description

It's impossible to login on Nextcloud Desktop on a fresh client installation, or to use a previously installed one. However, everything is working as expected on the web interface.

Steps to reproduce

1. Install Nextcloud Desktop
2. Follow the login process with success
3. Get the following error

Expected behavior

People should be able to use the Nextcloud Desktop client, especially when their credentials are valid and not expired. The error message should also be more informative.

Which files are affected by this bug

/remote.php/dav/files/username/

Operating system

Mac OS, Windows, Linux

Which version of the operating system you are running.

macOS Sonoma 14.0, Windows 10, Windows 11, Ubuntu 22.04

Package

Official for Windows, Brew for macOS and Ubuntu package for Linux

Nextcloud Server version

27.1.3

Nextcloud Desktop Client version

3.10.1

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

• Default internal user-backend
• LDAP/ Active Directory
• SSO - SAML
• Other

Nextcloud Server logs

{"reqId":"HBlMrQUT9ogeEweWeG7i","level":3,"time":"2023-11-07T08:56:43+00:00","remoteAddr":"REDACTED","user":"--","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/REDACTED/","message":"OC\\User\\LoginException: The password has expired, please use the lost password function to reset it","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.2stable-Win64 (build 20220127) (Nextcloud, windows-10.0.22621 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.3.2","exception":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"OC\\User\\LoginException: The password has expired, please use the lost password function to reset it","Code":0,"Trace":[{"file":"/home/REDACTED/REDACTED/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Plugin.php","line":179,"function":"check","class":"OCA\\DAV\\Connector\\Sabre\\Auth","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Plugin.php","line":135,"function":"check","class":"Sabre\\DAV\\Auth\\Plugin","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"beforeMethod","class":"Sabre\\DAV\\Auth\\Plugin","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":456,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/apps/dav/lib/Server.php","line":365,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/home/REDACTED/REDACTED/nextcloud/remote.php","line":172,"args":["/home/REDACTED/REDACTED/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/home/REDACTED/REDACTED/nextcloud/apps/dav/lib/Connector/Sabre/Auth.php","Line":146,"message":"OC\\User\\LoginException: The password has expired, please use the lost password function to reset it","exception":{},"CustomMessage":"OC\\User\\LoginException: The password has expired, please use the lost password function to reset it"}}

Additional info

Everything was working since Nextcloud 21, doing upgrades carefully and updating the Nginx example configuration file each time. I'm not sure if it's a desktop or a server (https://github.com/nextcloud/server/issues/41320) bug in the end...

$ sudo nginx -v
nginx version: nginx/1.25.3

$ sudo php8.2 -v
PHP 8.2.12 (cli) (built: Oct 27 2023 13:01:32) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.2.12, Copyright (c) Zend Technologies
    with Zend OPcache v8.2.12, Copyright (c), by Zend Technologies

$ dpkg -l | grep postgresql
rc  postgresql-14                  14.7-1.pgdg110+1                                   amd64        The World's Most Advanced Open Source Relational Database
ii  postgresql-15                  15.4-2.pgdg110+1                                   amd64        The World's Most Advanced Open Source Relational Database
ii  postgresql-client-15           15.4-2.pgdg110+1                                   amd64        front-end programs for PostgreSQL 15

[joshtrichards]

Whatever is going on, it appears to be server related so I'll close out the issue here in the desktop repository.

Follow-ups can continue in existing issue: nextcloud/server#41230