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Mail app won't accept address with "." in it #155
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Did they use the very same settings for IMAP and SMTP? I have multiple accounts with a dot in it and have never had that problem. |
The manual configuration does not seem to work for my accounts, but the automatic login works fine and picks up my other accounts. |
Strange. Do you have access to the database? If yes, please compare the manually configured account with the automatically configured one ( |
Hello Christoph,
the first.last@ntlworld.com account is not shown in the database |
From your description I assumed that you can add the account manually, but then you cannot use the app because it fails loading the account. In that case the account info of the newly added account should be in the database too. Did you use the same ports + ssl modes on the manual setup? |
Yes, I used the same ports on the manual setup. Neither account could be created manually, but the all_one_word@ntlworld.com account was set up using the automatic setup. |
Apologies, the notification I get is:
|
This looks fishy. At the beginning of the list I see the folder mailbox listing and
which means the app tries to get the status of a mailbox that has the |
This should be fixed by #271. |
This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs and questions. |
Steps to reproduce
Try to apply settings for an email address with a "." in it such as john.smith@isp.com
Expected behaviour
After apply settings emails should be received
Actual behaviour
Message shows: 'Error while loading the selected account'. Other Nextcloud users with other email addresses, but same ISP connect
I thought it might be similar to (https://github.com/owncloudarchive/mail/issues/626), but I have other accounts with sub-folders in the inbox that are accessible.
Mail app
Mail app version: (see apps admin page)
but also an issue in the previous release
Mailserver or service: (e.g. Outlook, Yahoo, Gmail, Exchange,...)
ntlworld.com [forerunner of virginmedia]
Transport security - IMAP: (None, SSL, TLS, STARTTLS)
ssl/tls
Transport security - SMTP: (None, SSL, TLS, STARTTLS)
ssl/tls
Number of accounts:
Only affects accounts with a "."
Mail app version build date: (only if you are using a Nightly Build)
Server configuration
Operating system:
Ubuntu 16.04
Web server:
Apache 2
Database:
MySQL
PHP version:
7.0
Version: (see admin page)
10.0.1
Updated from an older version or fresh install:
Updated from 9 and 10.0
List of activated apps:
Enabled:
Disabled:
Insert your webserver log here
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
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