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Can't sign in to QQ mailbox #9662

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a15355447898a opened this issue May 23, 2024 · 4 comments
Closed

Can't sign in to QQ mailbox #9662

a15355447898a opened this issue May 23, 2024 · 4 comments

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@a15355447898a
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Steps to reproduce

  1. Trying to add qq mailbox account fails

Expected behavior

Account should be added normally

Actual behavior

image

image

Mail app version

3.6.1

Mailserver or service

qq

Operating system

arch

PHP engine version

None

Web server

Nginx

Database

SQLite

Additional info

No response

@ChristophWurst
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Once auto mode has failed, switch to manual mode and review the detected settings. Are they correct?

@a15355447898a
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Once auto mode has failed, switch to manual mode and review the detected settings. Are they correct?

I tried to switch to manual mode and check the configuration, and I'm sure it's correct.

@ChristophWurst
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Good! Then look into debug logs: https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging. horde_imap.log should contain information about why the app can not connect to the server.

@a15355447898a
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Good! Then look into debug logs: https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging. horde_imap.log should contain information about why the app can not connect to the server.好!然后查看调试日志:https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging。horde_imap.log应包含有关应用无法连接到服务器的原因的信息。

I don't know what happened, but he suddenly started working! Thank you for your guidance.

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