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Nitrokey is not connected! #259

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pang-thebasement opened this issue Jul 6, 2024 · 1 comment
Closed

Nitrokey is not connected! #259

pang-thebasement opened this issue Jul 6, 2024 · 1 comment

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@pang-thebasement
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pang-thebasement commented Jul 6, 2024

Hello!

I cannot access any feature from nitrokey-app2. I always get the message Nitrokey is not connected!

The dongle worked from the beginning, zero configuration, for 2fa.

I have installed using apt-get, from ubuntu 24.04 and pipx for nitrokey.

# dpkg -l | grep nitro
ii  libnitrokey-common                             3.7-1.1                                  all          architecture independent files for libnitrokey
ii  libnitrokey3:amd64                             3.7-1.1                                  amd64        library to communicate with Nitrokey stick devices
ii  nitrokey-app                                   1.4.2-1ubuntu2                           amd64        Application to manage the Nitrokey

I have setup udev rules, as in:

https://docs.nitrokey.com/software/nitropy/linux/udev#

and rebooted.

I have checked the instructions from Nitrokey/pynitrokey#167 (comment) and all the commands work as expected.

I have tried all the commands from this page: https://docs.nitrokey.com/nitrokey3/linux/set-pins.html and they also work as expected.

But I still cannot access any feature from nitrokey-app2 :-/. I still get the message Nitrokey is not connected!

@pang-thebasement
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Oops, sorry, it was nitrokey-app (1) that is installed in ubuntu, rather than nitrokey-app2. I miss some functionality on nitrokey-app (1), though, but it seems that everything can be done with nitropy...

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