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@bryevdv received the following notice. Bokeh hasn't been using Rackspace for a while and would like to be removed.
Notification
Rackspace Account #: 891151
Account Name: James Powell
Service: CLOUD HOSTING
Dear Customer,
Thank you for being a valued Rackspace Technology customer.
Starting on Tuesday, March 26, 2024, Rackspace mandates multi-factor authentication (MFA) for all customers that access MyCloud (login.rackspace.com) portal. From this date, you must use a secondary authentication method to access your Rackspace portal account.
If you have already MFA set up for your account, there is no need to take action from your end and you may skip the rest of this correspondence if you prefer to.
As you know, aggressive cyber-attacks on businesses, governments and nonprofits from both individuals and state-sponsored hacker collectives continue to evolve. One of the easiest ways you can protect yourself is to enable our free multifactor authentication (MFA) tool on your account.
Importantly, MFA is highly effective in guarding access to your account. Failing to enable MFA on your account leaves your account open to attack from bad actors around the world. Prevent data theft, infrastructure destruction and high bills from these bad actors by taking a few minutes to enable MFA.
To enable MFA on My Cloud, please follow the instructions in this link: https://docs.rackspace.com/docs/cloud-article-for-configuring-multi-factor-authentication
If you are using API integrations to Rackspace Cloud APIs, you will need to ensure that your integration will continue to function after this work is completed.
If your application authenticates using an API key today, then it won’t be affected. If it authenticates using username and password credentials, then the easiest solution is to switch to API key authentication, which you can view and reset by following instructions in this link: https://docs.rackspace.com/docs/view-and-reset-your-api-key.
Alternatively, you can implement MFA authentication within your code, as explained here: https://docs.rackspace.com/docs/multi-factor-authentication
Please take a moment to enable MFA on your account and ensure your data and infrastructure remain safe.
If you have any questions, please reach out to your support team at Rackspace.
Note: You do not have to take any action if you have already set up MFA for your account.
Sincerely,
Rackspace Technology
REF: CHG0150772
The text was updated successfully, but these errors were encountered:
@bryevdv received the following notice. Bokeh hasn't been using Rackspace for a while and would like to be removed.
The text was updated successfully, but these errors were encountered: