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Word: Report 'unsupported' when pressing NVDA+V in browse mode #7297

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bhavyashah opened this issue Jun 17, 2017 · 8 comments · Fixed by #10795
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Word: Report 'unsupported' when pressing NVDA+V in browse mode #7297

bhavyashah opened this issue Jun 17, 2017 · 8 comments · Fixed by #10795
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app/microsoft-office bug feature/browse-mode p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority quick fix

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@bhavyashah
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bhavyashah commented Jun 17, 2017 •
edited by feerrenrut
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Steps to reproduce

  1. Open an existing or a new Microsoft Word document.
  2. Press NVDA+Space to switch to browse mode.
  3. In hopes of toggling screen layout, press NVDA+V.

Expected Result

NVDA should announce ‘not supported in this document’. As is done for unsupported quick navigation commands.

Actual Result

The letter ‘v’ is spoken and inputted.

Using

  • installed copy of NVDA 2017.2
  • Microsoft Office Word 2010
  • Windows 8.1
@feerrenrut
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I can reproduce this with NVDA version next-14119,12ebc150 using Word 2010 on Windows 10 1703

You can toggle this feature via the Browse mode settings dialog. Here it mentions "Use screen layout (when supported)", I would guess that in Microsoft Word screen layout is not supported.

As you mentioned it would be nice if NVDA reported that screen layout is not supported when trying to toggle it via this shortcut. I think we need to clarify what the request is. Is the request to support screen layout in MS Word, or is the request to better handle attempts to toggle unsupported features?
Potentially it is both, however in that case could please open them as two github issues?

@bhavyashah
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bhavyashah commented Jun 19, 2017 via email

@derekriemer
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derekriemer commented Jun 19, 2017 via email

@feerrenrut
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After talking to Mick about this, it seems it is possible to support "non screen layout" in word, however it would be a lot of work and is considered fairly low priority. Since it would be a fairly small amount of work to report that the feature is not supported (as we do with unsupported quick navigation commands) I will morph this issue into an issue requesting that.

@bhavyashah If you are still interested in making a case a for "non screen layout" in word, please could you open another issue. In order to try to set the priority on this new issue, can you try to explain a case where you would be likely to see a lot of links or graphics all on the one line? On the web this is likely to be seen in a navigation bar, but I think this is unlikely to be seen in a word document.

@feerrenrut feerrenrut changed the title Word: handle NVDA+V in browse mode correctly Word: Report 'unsupported' when pressing NVDA+V in browse mode Jun 20, 2017
@bhavyashah
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bhavyashah commented Jun 20, 2017 via email

@feerrenrut feerrenrut added feature/browse-mode bug app/microsoft-office p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority quick fix labels Jun 20, 2017
@bhavyashah
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To add, as mentioned in #5596, which happens to be a duplicate, it is worth documenting somewhere that browse mode in MS Word and other Office applications excludes non-screen layout. This, or the other ticket should also be closed as a duplicate. @LeonarddeR @michaelDCurran @feerrenrut

@feerrenrut feerrenrut mentioned this issue Jul 24, 2017
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@bhavyashah
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@feerrenrut Do you think this bug might be good for new developers? If this is indeed so, as it seems from your comments as well, feel free to add the corresponding label.
P.S. I am merely going through all of the open issues in which I am mentioned to see what has been going on in these past several months.

@feerrenrut
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The "quick fix" label was added in response to your comment:

at least as a temporary fix, a clear prompt trapping the command as well as reporting its lack of support would suffice.

Blocking the command in this situation, and showing a prompt with a clear message to the use. This should be fairly quick to implement, but I'm not sure it would be good for new developers. There are some complicated things to consider.

@jakubl7545 jakubl7545 mentioned this issue Feb 17, 2020
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feerrenrut added a commit that referenced this issue Feb 23, 2021
@jakubl7545 @feerrenrut
Report 'unsupported' when toggling screen layout in Word (#10795)
b4087a2 
Report 'unsupported' when toggling screen layout in Word (PR #10795)

Fixes #7297
Report "unsupported" when trying to toggle screen layout (NVDA+v)
in MS Word and other applications that don't have support for
screen layout.

Previously 'v' was passed through to the application which was 
confusing for users who expected screen layout to be available.

Co-authored-by: Reef Turner <reef@nvaccess.org>
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Report 'unsupported' when toggling screen layout in Word jakubl7545/nvda
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@feerrenrut @derekriemer @bhavyashah