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Avoid ugly/scary X wants to display a new window. #40

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IanVS opened this issue Aug 22, 2017 · 6 comments
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Avoid ugly/scary X wants to display a new window. #40

IanVS opened this issue Aug 22, 2017 · 6 comments
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@IanVS
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IanVS commented Aug 22, 2017

We are using this library to handle authentication, but when clicking our Log in button, users are shown a App wants to display a new window. dialog which they can choose to Allow or Ignore. Is there any way to avoid this clunky interaction? I am concerned that it will cause confusion and abandonment among our users.

If there's currently no way (it seems there isn't), is there a chance that any changes could be made so that it can be avoided/eliminated?

@WrathOfZombies
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@IanVS I am assuming that you are noticing this in Outlook online. If so then I do not think there's a way to go around this for the moment. That said, could you attach a screenshot of the same.

If not then please let me know where exactly you're seeing this behaviour so that I can help.

@Zlatkovsky I think we need to forward this feedback to the appropriate team.

@IanVS
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IanVS commented Aug 22, 2017

Thanks for the quick response, @WrathOfZombies.

You're right, I'm seeing it in the web app. Here's a screenshot:

I've noticed we're not the only add-in which has this warning. Salesforce has it as well:

@Zlatkovsky
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This might technically be "by design", but let me forward this to the appropriate folks on the team. It's true that the UX/UI could probably be improved...

@antifun
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antifun commented Aug 22, 2017

cf. #39, the wish I expressed there is to have a click on "Ignore" be catchable -- I haven't figured out a way to be able to do that.

@Zlatkovsky
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Got it, makes sense. Let me pass on that bit of feedback too, I agree that this feels like it should generate a user-cancelled-this-action event. For purposes of tracking this request in a visible place, would you mind filing a bug at https://github.com/OfficeDev/office-js/issues ? And linking to it here?

@WrathOfZombies
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Bug will be tracked here: OfficeDev/office-js#13

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