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Cannot configure image slider module neither uninstall it #390

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FranRomero opened this issue Mar 11, 2024 · 4 comments
Closed

Cannot configure image slider module neither uninstall it #390

FranRomero opened this issue Mar 11, 2024 · 4 comments
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bug Something isn't working waiting for author waiting for author

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@FranRomero
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FranRomero commented Mar 11, 2024

Description

I am trying to configure image slider module but cannot configure it. A 500 server error appears.

error image slider

I also tried to uninstall it but I cannot. A new error appears.

cannot uninstall image slider

On this second error, I have seen that it is requesting "oksydan.is_imageslider.installer.action_databse_drop_table" service, in which it says "databse" instead of "database". Maybe is a typo?

Node.js version

v16.20.2

php version

v8.1

OS and it's version

MacOS Sonoma 14.3.1

Browsers

No response

Required module/theme

is_imageslider

Reproduction steps

Install falcon theme + image slider module.

Try to configure slider module. An error appears.

Also try to uninstall it. Another error appears.

I detected both errors on 2.1.2 version of the image slider module. As I could not uninstall it, I tried to install the new version (2.3.2) and, apparently, it have been installed correctly, but the same errors appears.

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@FranRomero FranRomero added the bug Something isn't working label Mar 11, 2024
@Oksydan
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Oksydan commented Mar 11, 2024

Hi @FranRomero
it's a typo but I made it everywhere so it's ok :D
How did you download the module?
Did you try to clear symfony cache?
There is something behind this error 500. Please enable debug mode and paste me the real error message and stack trace.

@Oksydan Oksydan added the waiting for author waiting for author label Mar 11, 2024
@FranRomero
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Hi @Oksydan

Thank you for your fast response! I downloaded zip file and installed it placing it on {shop_dir}/modules/ as you requested in your docs. I have deleted all caches I could find.

Also, it is something strange because if I enable debug mode, I can access to the module without problems but ofc this is not usable by clients. No error reported when I enable debug mode, though.

@Oksydan
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Oksydan commented Mar 11, 2024

Hi,

It looks like problem with symfony cache. You can clear directory var/cache/ and everything should be ok with and without debug mode enabled.

@FranRomero
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OK, I cannot understand it. I have deleted so many times var/cache/ folder and the error persisted. Now I have tried again and it works fine.

Thank you and sorry for any inconvenience. You can close the ticket.

@Oksydan Oksydan closed this as completed Mar 11, 2024
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