Messenger inbox option grayed out

[jaimecoj]

I am using self hosted chatwoot at Linode. I added successfully whatsapp & web inboxes, however when I try to select Messenger inbox to connect instagram account it is grayed out. May I know why?

[mdsami]

you can add a custom domain to enable it . let me know if you want any help on it!

[iiihexiii]

Yes need help with that

[severinow3]

Hello, mine is like this too, can anyone help me solve it?

Mine is also self hosted

[sojan-official]

You'll needsh the set-up for the messenger channel to be available.
https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/facebook-channel-setup/

[severinow3]

Thanks.