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Custom ticket statuses #1094
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Custom ticket statuses #1094
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Generalize custom list interface in order to provide for facility to manage system's built-in list like ticket statuses, priorities ...etc.
First implementation of built-in custom list
Add an interface for custom list items. Implement CustomListItem for built-in and custom lists.
Add TicketStatus class and ticket_status table
Add multiselect option to selection and choices fields.
DynamicList initial data
Changed Resolved to resolved state Add ability to get statuses by states
Help topics and filters can override the default status
Implement the logic to set status
Merged to devop-next |
Merged
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This pull request take the first stab at implementing custom ticket statuses
Custom status are subset/sub-statuses of the core possible five ticket states;
A status can have one or more built-in ticket flags.