Custom Ticket Statuses #1159
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Custom Ticket Statuses #1159
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Ready for final review. |
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Only cache results for ALL items
Messages are extracted on post-action redirect.
If a comment is provided it's handled as an internal note - allowing for alerts to be sent out (if enabled)
Move ticket status change to unified backend.
Fix cases where first item added via addSubMenu got deleted.
This allows for subclasses to define how the choice is formatted. Split ticket status states into public and private
Reserve 'archived' state for automation
Statuses with tickets cannot be deleted Fix orm to class gracefully when joins are not inspected Add create date to new statuses
Delete tickets for realz when set to 'deleted' status. This commit will be partially reverted once data retention plugin is added.
Empty the popup container and show loading spinner on-load hide the spinner and show the content
Unify use of modal dialog Make popup dialog graggable
Flags will be reimplemented as a separate feature.
Cleanup status change form Add resolve to ticket ticket view Use the new status table when checking for overdue
Make table prefix consistent
Staff can now select desired ticket status on create Only allow staff with closing permission to set tickets to resolved state.
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I am confused. Wasn't this supposed to let users to create custom ticket statuses? |
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@Dorian-Grim this is a Pull Request from 2014. It was merged with develop-next on Aug 22, 2014. |
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Well I was on 1.10 and I couldn't or didn't know how to create custom statuses... |
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If you have a question please ask it on the forums. |
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Continuation of PR #1094