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Latest version doesn't open if maps downloaded #72

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vrtareg opened this issue Apr 24, 2016 · 10 comments
Closed

Latest version doesn't open if maps downloaded #72

vrtareg opened this issue Apr 24, 2016 · 10 comments
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@vrtareg
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vrtareg commented Apr 24, 2016

Hi

I have downloaded latest version by TestFlight and it is not loading.

I have reset app, opened it normally downloaded world and England maps and after close it is not loading again...

Regards,
Areg

@vrtareg
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vrtareg commented Apr 24, 2016

iPhone 4s
iOS 9.3.1 13E238
Storage 32Gb / 5Gb free

@crimean
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crimean commented Apr 25, 2016

@vrtareg I guess you have installed version 1.2.22. Did you try 1.2.4? It is available on the TestFlight now.

@vrtareg
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vrtareg commented Apr 25, 2016

Hi Alexey

I got latest installed.

I will try to share a screen shot and video.

Regards,
Areg

@vrtareg
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vrtareg commented Apr 28, 2016

@vrtareg
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vrtareg commented May 11, 2016

Hi

Any update on this?

Regards,
Areg

@crimean
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crimean commented May 13, 2016

@vrtareg Hello, we did some tests and it looks like issue appears on iPhone 4, 4S. Starting from iPhone 5 it works fine.
I suggest to try reinstall the app and download England map not as single one, but by parts.

@vrtareg
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vrtareg commented May 13, 2016

Hi

Did you found problem itself?
Is it fixable? Is it because of full file size?

Regards,
Areg

@crimean
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crimean commented May 13, 2016

@vrtareg This is the memory issue. The iPhone 4, 4S has 512 MB which is not enough for processing big files. It is not easy to fix and we have low priority of supporting such devices.

@vrtareg
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vrtareg commented May 13, 2016

Looks like that it is not available on TestFlight anymore.
Could you please publish once more?
Or it is released now?

@vrtareg
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vrtareg commented May 13, 2016

Ah it is published already sorry.

@vshcherb vshcherb closed this as completed Aug 2, 2018
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