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Maintenance Mode after Upgrading to 9.1.4 #27256

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admincrps opened this issue Feb 26, 2017 · 9 comments
Closed

Maintenance Mode after Upgrading to 9.1.4 #27256

admincrps opened this issue Feb 26, 2017 · 9 comments
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@admincrps
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yesterday we have done the upgrade to 9.1.4 and the upgrade was done without errors.
But when we want to access OCC via Web, the directories will be shown, but when opening a file there is always a 503 error.
When opening a file via IOS client, system tells "no server access due to maintenance".

No inconsistancy or other erros.
Maintenance mode in config is already set to "false".

Steps to reproduce

  1. opening a file via webclient (503)
  2. opening a file via IOS app (maintenance mode)

Expected behaviour

Opening the files

Actual behaviour

error messages (see above)

Server configuration

Ubuntu 14.04.4 LTS‬

Web server:
Apache 2

Database:
5.5.53-0ubuntu0.14.04.1

PHP version:
5.5.9+dfsg-1ubuntu4.17

ownCloud version: (see ownCloud admin page)
9.1.4

Updated from an older ownCloud or fresh install:
running owncloud 9.0

Where did you install ownCloud from:
owncloud.org/install/

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder

The content of config/config.php:

'ocbregaqrdop', 'passwordsalt' => '...', 'secret' => '...', 'trusted_domains' => array ( 0 => '...g', ), 'datadirectory' => '/var/www/vhosts/.../data', 'overwrite.cli.url' => '', 'dbtype' => 'mysql', 'version' => '9.0.2.2', 'dbname' => '...', 'dbhost' => 'localhost', 'dbtableprefix' => 'oc_', 'dbuser' => '...', 'dbpassword' => '..', 'logtimezone' => 'UTC', 'installed' => true, 'theme' => '', 'loglevel' => 2, 'maintenance' => false, 'mail_from_address' => 'cloud', 'mail_smtpmode' => 'smtp', 'mail_domain' => '...', 'integrity.check.disabled' => true, 'mail_smtpauthtype' => 'LOGIN', 'mail_smtpauth' => 1, 'mail_smtphost' => '...', 'mail_smtpname' => '...', 'mail_smtppassword' => '...', 'mail_smtpport' => '25', 'mail_smtpsecure' => 'tls', 'memcache.local' => '\OC\Memcache\APCu', ); If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder or Insert your config.php content here (Without the database password, passwordsalt and secret) ``` **Are you using external storage, if yes which one:** local/smb/sftp/... **Are you using encryption:** yes/no **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... #### LDAP configuration (delete this part if not used) ``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your ownCloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ``` ### Client configuration **Browser:** **Operating system:** ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```
@PVince81
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Did you try occ maintenance:mode --off ?

@admincrps
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admincrps commented Feb 27, 2017 via email

@PVince81
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And what happens when you do ? Does it stay in maintenance mode ?
Any log entries ? (web server log, owncloud.log)

@admincrps
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admincrps commented Feb 27, 2017 via email

@PVince81
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Without log entries it will be impossible to debug / reproduce / fix since we cannot know the reason why maintenance mode was stuck.

@admincrps
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admincrps commented Feb 27, 2017 via email

@admincrps
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admincrps commented Feb 27, 2017 via email

@PVince81
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PVince81 commented Aug 7, 2017

closing due to lack of further feedback

@PVince81 PVince81 closed this as completed Aug 7, 2017
@lock
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lock bot commented Aug 1, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 1, 2019
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@PVince81 @admincrps @ownclouders