Can't see 'charts' tab

[juanignaciosl]

This is likely to be my fault, not an actual bug, but I don't know how can I properly ask for help :(

I have followed Redmine 2 instructions in order to install this plugin and I can't see 'Charts' tab. I've double-checked README suggestion on permission.

This is what I've done:

1.- Cloned both redmine_charts2 and open_flash_chart at plugins (since Rails 3 deprecated vendor/plugins).
2.- Migrated database with rake.

I can see tables such as chart_done_ratios, so I guess I've done that right. Nevertheless, I can't see 'charts' at project --> settings --> modules, administration --> plugins nor administration --> roles and permissions.

At Administration --> Information I can see "no plugin installed" message.

[pharmazone]

Hi!

First of all send me information about your Redmine installation.
Just copy and paste information from http://your_redmine_host/admin/info

[juanignaciosl]

Here you have:

Information

Redmine 2.0.3.stable

Default administrator account changed -- yes
Attachments directory writable -- yes
Plugin assets directory writable -- yes
RMagick available (optional) -- yes

Environment:
Redmine version 2.0.3.stable
Ruby version 1.9.3 (x86_64-linux)
Rails version 3.2.6
Environment production
Database adapter Mysql2
Redmine plugins:
no plugin installed

[pharmazone]

Looks good.

PLease, check permissions for plugins directory.
Check if are there error or warning messages in production.log

[juanignaciosl]

drwxr-xr-x, and same user and group than, for example, log. Seems good, doesn't it?

I can't see any error in production.log .

[juanignaciosl]

I've also looked at ruby error_log, and the last one is from my previous attempt (moving to vendor/plugins).

[pharmazone]

Looks good too.

Ok. lets try install any other plugin.

[juanignaciosl]

Ok. What's the simplest plugin you know? :-)

(btw, thank you)

[pharmazone]

redmine_redcarpet_formatter

[pharmazone]

good plugin. It changes redmine wiki markup to the MarkDown.

[juanignaciosl]

No luck. Redmine plugins:
no plugin installed

I've followed this instructions: https://github.com/alminium/redmine_redcarpet_formatter

The only thing i've not done to the letter is rake migration. Since I don't run Redmine locally, when I perform any migration I change config/database.yml. I change production config, which has variables like $OPENSHIFT_DB_HOST to OpenShift remote database. After running the migration I checkout it to its original state

Afterwards I commited and pushed, so Redmine got restarted. No error at any log, only some deprecation warnings.

[pharmazone]

Really strange, but I can't help You with this issue.

I wish You good luck!

[juanignaciosl]

Ok, thank you very much.

Could you at least tell me whether that database.yml change is wrong? It's the only step I've doubts about. I have never administrated Redmine, I'm not a Rails developer (yet) and OpenShift is new to me, any help would be greatly appreciated.

[pharmazone]

Sorry, but I haven't work with OpenShift.