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11-Mar-2024 Google returns working locations - OGCS errors #1817

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pjhack opened this issue Mar 11, 2024 · 11 comments
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11-Mar-2024 Google returns working locations - OGCS errors #1817

pjhack opened this issue Mar 11, 2024 · 11 comments
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bug Something's not working right resolved Working hotfix available
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@pjhack
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pjhack commented Mar 11, 2024

OGCS Version: v2.10.0.0
Edition: Installed
Sync Direction: O<->G

workingLocationProperties requires an event type of workingLocation, and vice versa. [400=BadRequest]

Bug Description
Suddenly sync fails with error:
ERROR 14 OutlookGoogleCalendarSync.Console [292] - workingLocationProperties requires an event type of workingLocation, and vice versa. [400=BadRequest]

Letting the sync finish, OGCS creates on Outlook a daily event for each work location defined on Google.
Desired behaviour: OGCS ignoring working locations or properly handling them.

Steps to Reproduce the Issue

  1. Create a working location on google calendar (even for 1 day only)
  2. Push sync on OGCS

Any other information
I always had working locations defined on Google and never changed them. OGCS always worked fine untill this afternoon.
OGcalsync.log

@pjhack pjhack added the bug Something's not working right label Mar 11, 2024
@phw198
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phw198 commented Mar 16, 2024

Hi @pjhack thanks for reporting this.

However, the documentation says by default Working Locations aren't returned, only regular, focus time and out of office.

So are you still seeing this problem or was it a transient problem? As you say it wasn't a problem before, I wonder if Google just messed something up for a bit... 🤞🏻

@phw198
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phw198 commented Mar 16, 2024

Bugger, found the email referenced here buried in my inbox. OK, so this is a rather awesome breaking change Google introduced with barely a month's notice and they haven't even updated their own documentation yet 🙄

@phw198 phw198 self-assigned this Mar 16, 2024
@phw198 phw198 changed the title Syncronization error handling Google Calendar working locations 11-Mar-2024 Google returns working locations - OGCS errors Mar 16, 2024
@phw198
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phw198 commented Mar 16, 2024

📦 Please check if this is resolved with hotfix v2.10.3.5.zip (see instructions for applying).
      CRCs: Zip = FE28312C Exe = FAFDB264

⏫ Please make sure you upgrade to latest release by going to the About tab in OGCS, ticking the Check for Alpha releases box and then clicking Check for Update - then applying the hotfix.

@pjhack
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pjhack commented Mar 20, 2024

Thank you. That was fast!
The hotfix works. No more errors trying to synchronize WorkingLocations as events.
One thing only (for ppl reading): at the moment, 2.10.3-alpha cannot be automatically downloaded with "check for aplpha release > check for updates" (it downloads 2.10.2-alpha). We had to manually download it from here https://github.com/phw198/OutlookGoogleCalendarSync/releases/tag/v2.10.3-alpha.

@Fafner1976
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I think he pulled it from the auto update series due to an important bug many reported, and that was fixed with a 2.10.3.x hotfix. Next official release will be 2.10.4.

@phw198 phw198 added resolved Working hotfix available and removed waiting fix confirmation Hotfix available for testing labels Mar 21, 2024
@phw198 phw198 added this to the v2.10.4 milestone Mar 21, 2024
@phw198 phw198 closed this as completed in faa9f32 Apr 1, 2024
@lestarte
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Hi.
I still struggle with this problem. I did the following steps:

  • Tried setting it to include ALPHA versions and pressed UPDATE.
    Normally it always hangs then but after shooting it down with task manager and re-starting it, it seems to work, then.
  • C:\Users\myuser\AppData\Local\OutlookGoogleCalendarSync\app-2.10.4-alpha does now exist and seems therefore to be installed properly.
  • Applied the hotfix manually.
    (I've read and did everything as stated at https://github.com/phw198/OutlookGoogleCalendarSync/wiki/Reporting-Problems#applying-a-hotfix )
  • When starting either the .EXE in this folder manually or the .EXE one folder above (..) which has ~270 KB), every time in the about field it still says Version 2.10.3.5.
    What could be the culprit here? I really don't understand it and the problem sadly sadly so annoying...
    Thanks,
    Olli

@phw198
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phw198 commented Apr 14, 2024

@lestarte Your post is a little confused. If you already had alpha v2.10.4 installed then there is no need to then patch it to a previous hotfix. If you are still experiencing the problem on 2.10.4, then you need to upload your logfile after you have encountered the issue.

@lestarte
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Hi Paul. Thanks for your reply.
You wrote

Please check if this is resolved with [hotfix v2.10.3.5.zip](https://github.com/phw198/OutlookGoogleCalendarSync/files/14624505/v2.10.3.5.zip) ([see instructions for applying](https://github.com/phw198/OutlookGoogleCalendarSync/wiki/Reporting-Problems#applying-a-hotfix)).
      [CRCs](https://github.com/phw198/OutlookGoogleCalendarSync/wiki/Known-Issues#cyclic-redundancy-checks---aka-crcs): Zip = FE28312C Exe = FAFDB264

⏫ Please make sure you **upgrade to latest release by going to the About tab in OGCS**, ticking the Check for Alpha releases box and then clicking Check for Update - **then applying the hotfix.**

That's why I did it that way...
Maybe this seemed too confusing for me ;)
I've backuped the old EXE and PBP files and moved them back.
Now it says 2.10.4.0.
Still, the problem occurs for me, sadly... Here is the log:
OGcalsync.log

Olli

@hakarune
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I installed the alpha and the hotfix and still getting this error

@hakarune
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Here is my log from alpha 2.10.4

OGcalsync_obfuscated.log

@phw198
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phw198 commented Apr 21, 2024

@lestarte Yes, I wrote that before the fix was confirmed and rolled into the next alpha release 🙂

Thanks for providing your log file though - I have confirmed this is a different permutation of the same underlying problem. I have raised #1843 to track it and will be posting a hotfix shortly.

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