Limitations
- Moving Outlook Calendar Items
There are various things to be aware of when changing the time of existing calendar items.
When changing the time of an existing calendar item by clicking and dragging it, the new time information is often not made immediately available by the Outlook API. This results in a delay in OGCS syncing the change, so if you need the change synced quicker you can try:
- opening the calendar item, making a change (eg. add and then remove a space in the subject) and then save and close; or
- restarting Outlook
Generally, changing the time of the item using the first option (instead of clicking and dragging) avoids the problem altogether.
Depending whether an item is moved into or out of the synced date range, it may cause a duplicate to be created in the target calendar, or the original to be deleted.
From v2.8.4, OGCS should be able to detect this situation occuring and automatically advise and alter the sync window date-range accordingly, thus preventing incorrect creations/deletions.
Unfortunately, there is no way to detect moved items in Google. A workaround may be to increase the date range OGCS is syncing, thus reducing the likelihood an item is moved out of that synced range.
Consider a recurring meeting to which you have been invited, but an instance in the past has been rescheduled to the future. If the rescheduled item is outside of your synced date range but the new date inside, the rescheduled item will be synced. However, if it is subsequently cancelled, due to limitations within Outlook the deletion will not be synced.
The workaround is to increase the past number of days being synced by OGCS, in order that the original date of such cancellations are still within the synced date range.
When two-way sync is configured and an already synced Outlook appointment is copied (either by Ctrl+C&Ctrl+V or Ctrl+Click and drag), OGCS must be running in the background. If OGCS is not running, deletions of the both the original and copied calendar entries will propagate across both Google and Outlook.
To mitigate this, and for users for whom it may not be possible to have OGCS always running in the background, VBA code has also been provided that runs natively inside Outlook.
OGCS can only see categories in Outlook's "Master Category List". However, the focus time appointments are automatically assigned a category that is not part of this list and is therefore not available with the category list shown within OGCS. This means it is not possible to select focus time appointments in an Include categories OGCS configuration.
