osu!lazer not opening after new install

[Pancake-Gang]

Type

Crash to desktop

Bug description

This problem has been persistent with me for around a year. When I download osu!lazer, i try to run osu!.exe and it can be seen to run in task manager, until all processes disappear and also always comes with a Window Problem Reporting. I've tried to delete and re-download osu!lazer, but to no avail. No new files, like for skins and beatmaps have been created in the osu!lazer file.

I'm running a windows 11 machine, that has osu!stable already installed.

Screenshots or videos

Version

0.0.0.0

Logs

no logs given from osu

[smoogipoo]

Look for any error logs from the event viewer (https://docs.microsoft.com/en-us/host-integration-server/core/how-to-check-the-windows-event-logs-for-errors1).

[Pancake-Gang]

Look for any error logs from the event viewer (https://docs.microsoft.com/en-us/host-integration-server/core/how-to-check-the-windows-event-logs-for-errors1).

Thanks, I've found some .NET errors with detail.

Log Name: Application
Source: .NET Runtime
Date: 06/05/2024 21:07:14
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-0R08D9TL
Description:
Application: osu!.exe
CoreCLR Version: 8.0.424.16909
.NET Version: 8.0.4
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Stack:
at Vortice.DXGI.IDXGISwapChain.Present(Int32, Vortice.DXGI.PresentFlags)
at Veldrid.D3D11.D3D11GraphicsDevice.SwapBuffersCore(Veldrid.Swapchain)
at Veldrid.GraphicsDevice.SwapBuffers(Veldrid.Swapchain)
at Veldrid.GraphicsDevice.SwapBuffers()
at osu.Framework.Graphics.Veldrid.VeldridDevice.SwapBuffers()
at osu.Framework.Graphics.Veldrid.VeldridRenderer.SwapBuffers()
at osu.Framework.Graphics.Rendering.Renderer.osu.Framework.Graphics.Rendering.IRenderer.SwapBuffers()
at osu.Framework.Platform.GameHost.Swap()
at osu.Framework.Platform.GameHost.DrawFrame()
at osu.Framework.Threading.GameThread.processFrame()
at osu.Framework.Threading.GameThread.RunSingleFrame()
at osu.Framework.Threading.GameThread.g__runWork|66_0()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

Event Xml:



1026
0
2
0
0
0x80000000000000

40271


Application
LAPTOP-0R08D9TL



Application: osu!.exe
CoreCLR Version: 8.0.424.16909
.NET Version: 8.0.4
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Stack:
at Vortice.DXGI.IDXGISwapChain.Present(Int32, Vortice.DXGI.PresentFlags)
at Veldrid.D3D11.D3D11GraphicsDevice.SwapBuffersCore(Veldrid.Swapchain)
at Veldrid.GraphicsDevice.SwapBuffers(Veldrid.Swapchain)
at Veldrid.GraphicsDevice.SwapBuffers()
at osu.Framework.Graphics.Veldrid.VeldridDevice.SwapBuffers()
at osu.Framework.Graphics.Veldrid.VeldridRenderer.SwapBuffers()
at osu.Framework.Graphics.Rendering.Renderer.osu.Framework.Graphics.Rendering.IRenderer.SwapBuffers()
at osu.Framework.Platform.GameHost.Swap()
at osu.Framework.Platform.GameHost.DrawFrame()
at osu.Framework.Threading.GameThread.processFrame()
at osu.Framework.Threading.GameThread.RunSingleFrame()
at osu.Framework.Threading.GameThread.<createThread>g__runWork|66_0()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

[smoogipoo]

May be caused by an outdated GPU driver from, look for any updates and also provide a dxdiag output log.

[Pancake-Gang]

My intel GPU drivers are up to date.

dxdiag infomation:
DxDiag.txt

[smoogipoo]

Intel(R) Core(TM) i5-1035G1 CPU

This is the latest driver version for your GPU:
https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html

Beware that this is not an OEM driver, because your OEM (HP) does not support Windows 11. It may not work correctly on your system.

You could also try checking for Windows updates, though that may not discover the GPU update.

---

As an aside, there are several problems listed on Google for the driver you currently have installed:

• https://answers.microsoft.com/en-us/windows/forum/all/intel-graphics-driver-26201007926-problems/66144cfb-f23e-4292-848b-e41ec719cb62
• https://community.intel.com/t5/Graphics/Bad-intel-graphics-driver-26-20-100-7926/td-p/1517015
• https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Intel-Corporation-Display-26-20-100-7926-screen-blink-and/td-p/8487219 (user reports they had to return to Windows 10 to fix issues...)

[smoogipoo]

Otherwise, if you don't want to mess around with drivers, your only solution is to start the game with the environment variable:

OSU_GRAPHICS_RENDERER=gl