Skip to content
This repository has been archived by the owner on Mar 23, 2023. It is now read-only.


Switch branches/tags

Name already in use

A tag already exists with the provided branch name. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Are you sure you want to create this branch?

Latest commit


Git stats


Failed to load latest commit information.
Latest commit message
Commit time

Jira bot for Cisco Spark


This is a self-hosted bot for Cisco Spark that integrates with Jira.



This bot allows developers and project managers to work seamlessly with Jira directly from Cisco Spark.

With this bot, you can:

  • create new tickets
  • list assigned tickets
  • get requested details about a ticket
  • assign, comment on, or update the status of a ticket
  • receive updates on Jira tickets as they happen

without having to leave your Spark channel.

example use

The bot is designed so that you can deploy the bot yourself so you can maintain full control over the bot and its access to your data.

Spark Configuration

In order for the bot to communicate with Cisco Spark, a couple configuration values are expected to exist in the environment (or .env or .env.local files):

  • PUBLIC_ADDRESS - the address at which your bot can be reached.
  • ACCESS_TOKEN - the bot's access token from Cisco Spark
  • SPARK_SECRET - secret for validating the origin of webhooks
  • LIMIT_TO_ORG - (optional) ID of the organization that the bot should reply to. Users not in this org sending messages to the bot will receive no reply.
  • LIMIT_TO_DOMAIN - (optional) Email domain(s) of users that can message the bot. Users whose email is not in one of these domains are ignored by the bot. If multiple domains are supported, they should be specified as a space-separated list of domains ("").

Jira Configuration

In order for the bot to talk with Jira a couple configuration values are required:

  • JIRA_HOST - the URL to the Jira instance ( for example)
  • JIRA_USERNAME and JIRA_PASSWORD - the username and password used to authenticate with the Jira API. Changes made to Jira will be performed by this user, so you may want to create a special bot account.

Jira Webhooks

To be notified of events via webhooks, you must register the webhook via the Jira administration console.

If the bot's Jira account is an administrator, the bot can do this itself when you tell it to setup webhooks.

If the bot is not an administrator, you must setup up webhooks manually. The URL should be <PUBLIC_ADDRESS>/jira/receive, where <PUBLIC_ADDRESS> is the same URL as specified above. Be sure to select the notifications that you want to receive in the administration console.

Once the webhooks are setup in Jira, you can use the watch command with the bot to receive notifications of updates to the watched issues. The updates will be posted to whichever room the command was given in.

Additionally, you can specify a room to receive all webhook notifications. This is done using the JIRA_WEBHOOK_ROOM environment variable and should be the ID of the room you want notifications posted to. A script to list rooms and their IDs (yarn list-rooms) has been included to make finding the desired room ID easier.

Deploying your own bot

Here are instructions for deploying on Heroku, but this can be adapted to any host.

  1. Create a new bot account on Cisco Spark

  2. Clone this repo

  3. Create a new app on heroku

     heroku apps:create my-spark-bot
  4. Add a Redis addon

     heroku addons:create heroku-redis:hobby-dev
  5. Add environment variables to the heroku app to match those in .env. e.g.

     heroku config:add PUBLIC_ADDRESS=
     heroku config:add JIRA_HOST=
  6. Push to heroku

     git push heroku
  7. Add your bot to your space.

Running the bot via Docker

A Dockerfile has been included to run the bot via Docker. Here are some basic instructions on running the bot via Docker locally.

  1. Create a new bot account on Cisco Spark

  2. Clone this repo

  3. Build the Docker image:

     docker build -t myjirabot .
  4. Copy .env to .env.local and customize

     cp .env .env.local
  5. Run the Docker image, specifying the newly created env file:

     docker run -it --env-file .env.local myjirabot


Work on the bot

  1. Create a new bot account on Cisco Spark

  2. Clone this repo

  3. Install dependencies

     yarn install
  4. Copy .env to .env.local and customize

     cp .env .env.local
  5. Start the local development server

     yarn server-dev
  6. If using Docker, you can run the image specifying the environment file and exposing port 3000:

     docker run -it --env-file .env.local --publish 3000:3000 myjirabot
  7. Run ngrok (or something like it).

    Because Spark uses webhooks to talk to bots, you must run something like ngrok locally to expose your server to the web. We've included a script to do this for you (requires ngrok)

     yarn ngrok


Run the tests:

yarn test

Run the test watcher, which will re-run tests after every file change:

yarn test-watch

Code Structure

The code is laid out with the following structure:

├── attachHandlers.js  # Where all the phrases that will invoke handlers are specified
├── controller.js      # Creates the botkit `sparkbot` controller, configured via the env
├── handlers           # Directory containing all the functions that handle messages/webhooks received
│   ├── index.js       # Contains generic message handlers ("help", for example)
│   ├── issues.js      # All message handlers related to issue management
│   └── webhooks.js    # All webhook handlers
├── index.js           # The entry point of the bot
├── jira.js            # Wrapper around Jira API
└── server.js          # Webserver that handles incoming Spark messages and Jira webhooks

Separating the handlers from the controller (in this case, specifying expected phrases in attachHandlers.js) allows us to test the pattern matching (in tests/attachHandlersTest.js) separate from the functionality of the handler (in tests/handlers/*.js).

Adding more commands

Adding a new command requires two steps: writing a new handler and attaching that handler to the bot.

1. Write a new handler

Add a function in src/handlers/ that will handle the message from Spark. The function should take two arguments, the bot (the botkit instance) and the message (that invoked this handler).

The handler will be passed as the callback argument to the botkit hears function, so the message argument will contain any available "match" information.

To send a reply to the message, you can use the bot.reply method, passing in the original message (so the bot knows where to send the reply to) and the intended reply: bot.reply(message, "Hello World").

2. Attach the new handler

Now that we have a function to reply to a message, we need to tell the botkit controller when to invoke the function. This is accomplished by adding to src/attachHandlers.js.

For example, if we added a helloWorldHandler in src/handlers/index.js, we could add the following line to invoke our new command when a user says "hello" to our bot:

controller.hears(['hello'], 'direct_mention,direct_message', handlers.helloWorldHandler)

Adding more webhooks

Similar to adding a new command, adding a new webhook is a two-step process. First, we need to add a handler for the incoming webhook notification and then tell botkit when to invoke our handler.

1. Write a new handler

You can add a new function in src/handlers/webhooks.js that accepts two parameters: bot, the botkit instance and event the JSON body of the webhook notification from Jira.

In order to send a message, we need to know which room to post the webhook notifications to, specified by the JIRA_WEBHOOK_ROOM environment variable. For your convenience, a replyToWebhook function exists that accepts the bot and the intended reply and looks up the correct room to post to for you.

2. Attach the webhook handler

Now that we have the webhook handler, we need to tell botkit when to invoke our handler. This is again done in src/attachHandlers.js.

Rather than using hears, we can use the on function to invoke our handler when the webhook event comes in. When a webhook is received, an event is triggered with the name of the webhook event.

For example, to respond to a issue_created event, we can add the following line:

controller.on('jira:issue_created', handlers.webhooks.issueCreatedHandler)


JIRA bot for Cisco Spark







No releases published


No packages published